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Audi of Westmont

Audi of Westmont

276 E Ogden Avenue
Westmont, Illinois 60559


(866) 398-9536

Audi of Westmont
Manufacturer: Audi

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 144 reviews

4.8

4.8 out of 5

152 lifetime reviews

Audi of Westmont

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UnsatisfiedTR
5/13/2013 9:33:29 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Shane
Finance Manager
General Manager Ozzie
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Audi of Westmont:

Bought a car with run flat tires, but they were not run flat tires. Found out after driving around WITHOUT A SPARE TIRE 27 months later that the salesman Shane lied after getting a nail in a tire. Shane and the New Finance Manager both refused to order a spare tire or replace the tires with run flat tires.

Avoid this place unless you enjoy being lied to.

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grousepoint
5/13/2013 12:20:31 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Josh Asbill
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Audi of Westmont:

Dealing with Audi of Westmont for a certified pre-owned Audi purchase was a very pleasant experience. Salesperson Josh Asbill was very knowledgable about the product, professional, courteous, and pleasant to work with. He and his Sales Manager were up front about pricing during negotiations and I feel that at the end of the day I got a fair deal on both the CPO and my trade-in. Within this transaction I also dealt with the General Manager, Finance Manager, Delivery Specialist, and Parts personnel and each person was friendly and good to work with. My overall experience at Audi of Westmont was very positive, and I have already recommended the dealer and Salesperson Josh Asbill to a neighbor. This has been the best overall experience I have had with a dealership.

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Kspillane
5/10/2013 7:21:35 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Greg Palys
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi of Westmont:

Everything was handled very professionally and efficiently. Greg answered all my questions and was very responsive which was very important because I purchased the car from out of state.

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fanofaudi
5/9/2013 7:09:55 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kenneth Moy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi of Westmont:

Mr. Moy exhibited outstanding professionalism in the entire purchase process. His friendly and concerned attitude made the stressful process of purchasing a vehicle from Audi of Westmont very tolerable. Even though the vehicle purchased was not an Audi Mr. Moy made my wife and I very comfortable and confident that we made the right choice in selecting Audi of Westmont for our used car purchase. I would highly recommend Audi of Westmont to anyone purchasing a new or used vehicle.

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DanijelStankovic
5/9/2013 12:52:35 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mitch Massaro
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi of Westmont:

I bought a 2012 A4 from Mitch Massaro. He was great to work with, knowledgable, and made the whole buying experience very pleasant and efficient. The process was well organized, the car was prepared perfectly and I was in and out in a couple of hours.

A week later I noticed a blemish on the front left wheel, where the finish was damaged and has peeled of. Probably during the the transport process. I called Mitch about it. He was very responsive and scheduled for me to drop the car to be taken care off free of charge. This is the type of customer experience one expects from a premium brand like Audi. Well done Westmont.

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Kitcos
4/22/2013 2:11:08 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kenneth Moy
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi of Westmont:

Ken worked with me to give the best deal possible! He's also knowledgeable, courteous, and extremely patient....would recommend to anyone. I would rate my overall experience as great!

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Marco363
4/21/2013 1:19:42 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
josh/ jason
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Audi of Westmont:

Very good experience. IM 26 years old and bought a 2012 Aud A6i with 15,000 about 2 weeks ago. I didnt get any bad looks because of my age seeing how i was the youngest customer there. I've been to a VW dealership and there horrible, yes they own Audi and have a large selection but this Westmont dealership was truly awesome. They gave a Audi experiences in buying a car like no other. They made it very comfortable and the GM kept coming to apologize for the long wait i dealt with on the previous day before (Saturdays evening, very busy). The reason why i gave this 4 stars because of theres some scuff marks on the seat and paint but its still a great car. Josh was a transfer employee from Oklahoma hes a great guy, didnt know the facility that well but knew the cars in great detailed. Jason is a little more better in sales and is really good on the details of any Audi. But i will have to give credit for Josh, he really went out his way for anything, he was very helpful and took alot of initiative

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Tom1222
4/19/2013 7:38:21 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Edward Riedmaier
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi of Westmont:

Negotiated a fair price via the Internet and then over the phone with Ed Riedmaier. He was very helpful and answered
all my questions prior to traveling 4 hours to take a look at the vehicle. Vehicle was in excellent shape except for the front
wheels which had some major scuff marks on them. Ed agreed to have these wheels fixed at no charge.
Kelly in the financial department was most helpful and very friendly. She made entire financing process with Audi Financial
a very easy and pleasant one. I do highly recommend her when getting your car financed.

Definitely upscale dealership with cars in their showroom that I can only dream about. However, they were not snobby in any way
and very down to Earth. If you are a doctor or a regular Joe you are treated with the same fairness and courtesy.

If I win the lottery I will buy the most beautiful $250,000 Audi R8 Spyder sitting on their showroom floor.

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Jasduheric
4/13/2013 10:37:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mitch Massaro
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Audi of Westmont:

Mitch was very professional and easy to work with. There was no pressure from this dealership exerted to buy the car, which i appreciated the most. I would definitely recommend him and this dealership to my family and friends.

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florawang168
4/9/2013 4:48:57 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kenneth Moy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Audi of Westmont:

It is very great dealership, nice and efficient, when I received the Audi A4, it was very clean too, I will recommend to other friends to visit them.

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