My Review Of Auffenberg Ford North:
I recently purchased a 2011 F-150 from Auffenberg Ford (O'Fallon). My sales person was Shaun Stinnett who I've had the pleasure of working with before earlier in the year during the purchase of our 2011 Ford Taurus. During the sales transaction of the F-150, Shaun immediately made me feel welcome and recalled many of the details of previous conversations we had earlier in the year which told me right away, I have a sales person who truly listens to his customers. Shaun made it a point to start taking notes when I began describing my desires for a new truck. At no time did he attempt to push something on me that was out of the scope of my request. He was very accommodating in showing me what was still available in the 2011 models and was up front when explaining that because it was the end of year closeout time, I may not find everything I was looking for. His honesty was very refreshing and his search was relentless until he found the vehicle that most closely resembled what I was looking for. Shaun expended a lot of energy making sure I was happy with my purchase, even to the point of extracting every rebate and discount available to me, making the price even more appealing than what was originally discussed. Shaun works! Shaun was exceptionally professional and at the same time made me feel as though I was his lifelong friend. He made time for me even during his off hours to answer questions and set up appointments. In my opinion, Shaun is the model sales person. This was the fourth new Ford truck I've owned and by far this has been the BEST sales experience I have ever had. The product by far is the best Ford truck I've ever driven. Ford has gone to great lengths to listen to what customers want and they've incorporated that into their engineering. Truly a superior product compared to the competion in all categories. My heartfelt Thanks to Shaun Stinnett. He's a #1 in my book.
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