Reason for Visit: Sales
I recommend this dealer: No
My Review of Auto Access:
STAY AWAY AT ALL COSTS<br><br>This can translate into a very long story, but I will try to keep it short. I saw a car here, late model Mercedes, online and then proceeded to check it at the dealer location for a drive and to see if it was what I wanted to buy. Spoke with salesman Britt when I arrived and he seemed quite nice. I went over the car and its options, etc, and pointed out a few things that were wrong, radio didn't work, cd changer missing, no car manual, etc, and I was informed that they would all be taken care of when and if I was to purchase the car. This seemed fair and so I took the car for a test drive and it all checked out. Then I left a deposit and set a pick up date so that the dealer would have time to fix what was wrong.<br><br>When I came to pick up the car, there was no cd changer and no car manual as I was promised. Then Britt says, "I'm sorry, I was speaking out of line." What does this mean? Fraud?? Advertising and then selling the final car without what is advertised, promised?<br><br>From this point on I dealt with Matt, which I later found out his name was Arman, and then when I took maters to the legal stage found out his name was Alhyar. This worried me. How many nicknames does on person have?<br><br>Anyways, Arman, eventually agreed that they were at fault and they would pay for a cd changer, but then would not give me the money for what it would cost. He just stopped answering my responses, refused my letters, and I guess believed that the situation was solved. Needless to say I took the matter to the courts.<br><br>Moral of the story. Make sure you have everything in writing and signed by both parties. Do not trust what they say. "It will be fixed means nothing." I will definatley take a video camera, tape recorder to my next automobile purchase so that the salesman does not try to cheat me out of what is right.<br><br>Of course this is a very short story of what happened. More problems occured along the way were difficult to deal with including warrenty issues, and smog problems.<br><br>Final thought: STAY AWAY AT ALL COSTS
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