Auto Haus on Velp

I helped a friend out that bought a truck there June '23. Do to unfortunate circumstances she needed to sell the truck. They offered to buy it back 10k less than she paid for it. Saying it lost alot of value Do to unfortunate circumstances she needed to sell the truck. They offered to buy it back 10k less than she paid for it. Saying it lost alot of value after 4,000 miles and 8 months! Them knowing she was on a time-frame to get rid of truck and payment they knew they could do this. She was told she'd be able to get back a check from the warranty company ($1700). They told her this first week in Feb, after multiple calls to dealership on status of check, no returned calls. After contacting warranty company, was told check was cut and mailed to dealership Feb 16th 2024. She went to dealership March 14th, and after waiting there for someone to help her they finally gave her the check. Almost a month they held on to HER money. They define shady as a car dealership. Oh and the truck they bought back, was marked up $6000! Buy anywhere but at Auto Haus!! More

The whole team was very helpful and awesome to work with. This should have been the first stop to look for a vehicle. Great group of guys and easy to get along with !!!! This should have been the first stop to look for a vehicle. Great group of guys and easy to get along with !!!! More

Great service, very friendly, joe played with our daughter while we signed the paperwork. Very quick service and great deals! daughter while we signed the paperwork. Very quick service and great deals! More

Had a great experience and love our new vehicle , definitely recommend ! Thank you very much definitely recommend ! Thank you very much More

A good friend of mine from church recommended Auto Haus (he has been friends with the owner for years). I looked on line and had a particular car in mind, and Tyler pulled the car up and I test drove it. W (he has been friends with the owner for years). I looked on line and had a particular car in mind, and Tyler pulled the car up and I test drove it. We liked it so Tyler started running the numbers and Joe chatted with us and Bradley’s dog entertained us while Tyler & Bradley worked up the deal. We were literally out of the parking lot with our new (to us) VW Jetta 2 hours after pulling in! Great personal service and I recommend Auto Haus highly! (Also, I’m still friends with the guy from church! 😏) More

Everyone I spoke to was very nice. Great service. Nice and easy. Highly recommend Auto Haus! Great service. Nice and easy. Highly recommend Auto Haus! More

Great people to deal with from the owner down to Joe the salesman and dog friendly 👍 salesman and dog friendly 👍 More

Worked with just about everyone to get a deal done on a 2019 Ram 1500. Everyone was very friendly and professional and I couldn't be any more pleased with my experience! 2019 Ram 1500. Everyone was very friendly and professional and I couldn't be any more pleased with my experience! More

It was great I love it I’ll go back anytime recommend my friend and family members ❤️ my friend and family members ❤️ More

An awesome experience, didn't thought I was going out with my car but they helped me and I got it. Great people to work with. Recommend it 100%. with my car but they helped me and I got it. Great people to work with. Recommend it 100%. More