AutoFair Subaru

Completely satisfied with the way I was treated by Shaun and the rest of the staff. and the rest of the staff. More

Kayla is the best with getting everything set up for your appointment, keeping you informed during your time there and always is pleasant to deal with appointment, keeping you informed during your time there and always is pleasant to deal with More

Customer service reps are knowledgeable and helpful. Service is completed when promised and a loaner is usually available for repairs requiring longer duration. Service is completed when promised and a loaner is usually available for repairs requiring longer duration. More

Tim, the salesman, was great. The AutoFair website was showing a larger discount than we were initially offered but Tim was able to get us the advertised discount. If everyone th The AutoFair website was showing a larger discount than we were initially offered but Tim was able to get us the advertised discount. If everyone there had been as conscientious and helpful as Tim I would have given them 5 stars. However, the finance manager slipped two service contracts into the deal without telling us, adding $5,000 to the price. Before leaving we saw what he had done and went back and insisted he take them out, which he did while offering lame excuses for why he put them in. Overall, we were satisfied with the experience but beware and carefully check the agreement before signing anything! More

Waited over 2 hours for a SCHEDULED oil change. Offered me a “coupon” for making me wait. Gee, thanks, $5.00 !!!! Offered me a “coupon” for making me wait. Gee, thanks, $5.00 !!!! More

The service center is very clean and accommodating. Lita always explains everything in detail and is a pleasure to work with. Lita always explains everything in detail and is a pleasure to work with. More

Lita was absolutely fabulous. Explained everything in detail and was proactive with recommended future service with quote. Explained everything in detail and was proactive with recommended future service with quote. More

Cliff was an amazing person. He was very easy to work with. Did not use any high pressure sales tactics. We went in with a pre approved credit application. They were able to get He was very easy to work with. Did not use any high pressure sales tactics. We went in with a pre approved credit application. They were able to get us in the car we picked out be fore ever stepping foot onto the dealership. More

Excellence applies to purchase of our first Outback and our second in 2023. Professional, courteous and efficicient. Service experience is 5 star also. We happily travel to MA for these reasons our second in 2023. Professional, courteous and efficicient. Service experience is 5 star also. We happily travel to MA for these reasons More

Very clean - staff is Always positive & supportive - my service advisor Lita German, she is AWE SOM !!! Very knowledgeable & caring. Way to go Lita !!! Always a pleasure chatting with you !!! service advisor Lita German, she is AWE SOM !!! Very knowledgeable & caring. Way to go Lita !!! Always a pleasure chatting with you !!! More