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AutoNation Chevrolet Valencia - Service Center

Valencia, CA

4.7
520 Reviews

520 Reviews of AutoNation Chevrolet Valencia - Service Center

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August 26, 2022

They are always friendly and always calls me to update status of my vehicle. Thank you Chevrolet Valencia. More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi Nancy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

I made a service appointment online, drove to the dealer and met with the service rep Arianna Parraz who was waiting for me, quickly took care of the paperwork, and then hopped in the van to get shuttled t More

by tomstouffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arianna Parraz
Aug 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2022

Rick was great from start to finish. I brought my Jeep Cherokee in for a fuel pump and some other maintenance in and out in 5 hours with no issues I highly recommend Rick and the team at More

by tquartarone
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 30, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! Feel free to stop by if you ever need any more help.

August 24, 2022

Hi,I was very pleased with my service representative Steve Johnson! He was courteous helpful and took care of all my issues with my Corvette! I have dealt with him in the past and he’s always been excel More

by Ewhite9206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Aug 28, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 24, 2022

Good customer service in service dept. My phoned-in appointment was not recorded on the service schedule, but the service advisor took care of my car at that time. Much appreciated! More

by djtdowns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Clark
Aug 28, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9107. We hope to hear from you.

August 21, 2022

Every single representative was friendly courteous and helpful. The time waiting was very short and I really happy because they were upfront and honest. More

by Elnikoya12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariana
Aug 26, 2022 -

AutoNation Chevrolet Valencia responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2022

Took my truck in for a service and had to go back 4 times for them not to fix a problem they caused,stay away from this place More

by kjeafc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No
Aug 25, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (661) 200-9107 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 19, 2022

I was having issues with this dealership over the past. I have to say Rick Clark in service made me want to come back here. He was AWESOME. He needs a raise!!! More

by stsmith5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Clark
Aug 24, 2022 -

AutoNation Chevrolet Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2022

Took my tahoe 13 in and yes they did the recall but it took them 4 days too long and all I got was my door handle to my driver side door was broke when I got my truck back. More

by Lamar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven
Aug 24, 2022 -

AutoNation Chevrolet Valencia responded

Hi Lamar, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 200-9107 to discuss what we can do to help.

August 18, 2022

Rick Clark is the one you want to deal with. He doesn’t act like a typical dealer service person. He makes sure the job gets done and you don’t feel ripped off. More

by JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Clark
Aug 23, 2022 -

AutoNation Chevrolet Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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