I drove here on a Saturday around noon to check out some cars I saw on their website which appealed to me. Alerted Tom I would be there around noon and I arrived right at that time. Waited 15 minutes to even speak to Tom and then he told me it would be another ten minutes as He was finishing up with another customer. He pointed out the car I was looking at and I went and took a look while he finished up.
I drove the car, and it wasn't to my liking. I test drove two others and then found one I liked. Tom and I negotiated the price along with some touch up work to be done and I thought I was set. I already had financing in place, but they pushed me to fill out a credit form telling me it would only be a "soft" hit to my credit as they were going to try to get me a lower rate. I sat there for over two hours getting the "It will be a few moments..." more than a few times.
Finally, after that time, the finance manager came out and told me that he had one other place to check, but the rate was coming in higher than I already had in place and since my bank was already closed, if I wanted the car right then, I'd have to sign for the car at a higher rate and then go back to my bank to get the lower rate. I declined and told them to contact me when they had it figured out and asked for my key back. He rolled his eyes at me, which he also did at other buyers while I was waiting, and walked away.
Never heard back from them again....Plus, I now have six "Hard" inquiries to my credit that I have to clean up.
DO NOT waste your time.....
I Recommend This Dealer:
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