Auto Nation in general is an excellent dealership. The service department is fantastic. Mr. Greg Flemming has handled my servicing on my 2015 Toyota Tundra 4x4 for the past several visits and has done an exceptional job. A seasoned professional with a great personality.
As I'm leaving the state soon, I can only hope to find a dealership close to this good down the road.
Thank you guys, at Auto Nation.
I had the best experience purchasing my new vehicle. Salesperson Joe Collins was great and he answered all the questions I had. He also went the extra mile to help me find what I was looking for and that I was getting a great deal that will meet my budget expectations.
Brought my son's truck in for a problem walked out with a leased truck. Wiped out the service bill. Bernard and Hank in sales were great, got a great deal. Andrew J. in service is my go to guy and is great to deal with. No problems or issues at all with any one. This is my 4th
truck I have bought from this dealership
as a long time toyota customer it pains me to write this....
my 84 year old father was taken advantage of by the service department today
they charge him an extra $180 above their quoted estimate because they told him the parts person gave them incorrect information
how sad for a dealership to fleece those who are least able to stand up for their rights and most easily intimidated
I called and they assured me they would call me right back....guess what, no call
I purchased a 2007 Toyota Sienna from AutoNation's used car lot. The dealership replaced the dash under recall and did an excellent job with flawless service from beginning to end.
I have dealt with this dealership for my company vehicles and personal vehicles in the past and it was not always a good experience. This experience was a welcome change and I hope that it is a sign that AutoNation in Fort Myers is making customer satisfaction a priority.
Service was unacceptable, Sean the "manager" should never be allowed to talk to customers to resolve a situation. They screwed us in the service department. I've bought 4 vehicles here. I will never buy another At this location. We were told one thing and the mechanics and technicians did soemthing completely different with out my consent.
Don't go here.
awfuk experience in the service department with a nail in tire that was never told to me that it was going to be removed and is non repairable now ! It's not on Toyota its on the customer great job Toyota great Service BS