Autofair Honda

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Turner

My Review of Autofair Honda:
I had an overall good experiance at Honda. The salesman, Steve Turner was great! He was very helpful and very informative. He's knows the product very well. I would highly recommend him to anyone who is looking to buy a car. He made the experiance enjoyable even when stress was high. The Sales manager was a bit rude and inconsiderate but the GM was nice and we appreciated his willingness to help. I'm enjoying my new cart and would recommend the dealership.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Keith Brewin

My Review of Autofair Honda:
Solicited quotes from multiple dealers in New Hampshire on a new Honda Civic. Autofair was very motivated to get the sale, and ultimately beat the best price quote from other dealers. I dealt with several people on their sales staff, but negotiated final deal with Keith Brewin, one of Autofair's sales managers. Keith was very professional and straightforward in his negotiating style. I had accurate information on pricing and we came to an agreement quickly over the phone. There were no attempts to change the terms of the deal once we showed up in person, and the actual closing prcess went smoothly and quickly.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Wilcox

My Review of Autofair Honda:
Autofair Honda provded an exceptional service and product. Looking for my first car ever, I was slightly confused on the entire car buying process, but was helped through each step and was given explantions when needed. I enjoyed buying my first car at this dealership and would reccomend it based on its well trained, knowledgable and friendly staff.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Daniel Wood

My Review of Autofair Honda:
Daniel was a great salesman. He made the entire experience of buying this new car easy and affordable. The interest rate for the loan was exceptional. I would recommend Daniel Wood as the person to see at the Honda Dealership in Manchester. Buying my first car was a great experience.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Leary

My Review of Autofair Honda:
David Leary was a pleasure to work with and I would work with him, and this dealer in the future. I traded in my Subaru Outback for a 2010 Honda Pilot. They have the largest inventory of vehicles and the best selection of new and used cars. This is a good dealership with a great reputation.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Pete Wilcott

My Review of Autofair Honda:
Autofair Honda made buying my car easy. The staff was very friendly, and Pete Wilcott did an excellent job in answering my questions and providing information. They were not pushy like many other dealerships that I have dealt with, and that was refreshing. I would highly recommend this dealership.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Wilcott

My Review of Autofair Honda:
I have bought 3 new Hondas from AutoFair over the past 6 years. It has been a positive experience all around for each car. When I purchased my Odyssey, I went in with my 2 small children. Pete Wilcott not only catered to me, but made sure my children were taken care of and entertained. That right there was worth its weight in gold to me.

The experience I had purchasing the van was not only easy and speedy, but also completely painless. Pete made sure that the car was exactly what I wanted and at a price I could afford. Pete is a professional at his job. He followed up with me post sale when I had a small issue and made sure everything was to my satfisfaction before I left the dealership with my van. An employee like Pete is a true asset to any company.

I have reccomended family, friends, and collegues to AutoFair and will continue to do so. Not only is Honda a top notch car, but the experince at AutoFair and working with Pete is far superior to any other dealer I have dealt with.

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Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: I can't remember, there were too many

My Review of Autofair Honda:
As a first time car buyer I had greater hopes for the Autofair Honda dealership. I had heard good things about them, so naturally they were on the top of my list to check out. I went in with my father who had dealt with the dealership before but didn't end up buying form them. We got there and were immediately jumped on by a salesperson. I don't think we were even out of the car before we were approached. I found this a intimidating and a bit of a put off.

The salesperson we had was very personable and I could tell he genuinely wanted to sell us the car we wanted. He was easy to talk to, but I didn't feel like he was giving us the pro's and con's of the cars I was looking at.

When we went to get more information about the car after a test drive, my dad and I sat and waited for over 30 min, just to talk to someone who could give us more information about the car. Every time a person walked away from our table it was a 30-50 min wait before we saw another person! I think we ended up dealing with over four or five people all of whom talked very fast and were very pushy. Most salespeople who came to talk to us about the car and the pricing talked just to my dad, and I was pushed to the outer limits of the table. I was the one who was buying the car, yet I wasn't the person they were interested in talking to!

Due to the long waits and large number of people we had to deal with, we left the dealership four hours later, exhausted, confused, and frustrated and car-less.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Brian

My Review of Autofair Honda:
I had my Civic brought into AutoFair after it decided not to start on me while I was looking at apartments. When I called the first time and explained that I was not from the area (I'm from PA and was staying in Boston), they set up an appointment for me immediately. After my car was in, Brian gave me the bad news (it wasn't my battery, it was my alternator). I explained to him that I had to get back to Boston that night and I needed to leave for PA on Saturday (It was Thursday nignt). He arragned for my buddy and me to be brought to the airport for a rental car (Hertz at the dealership was closed) and kept in touch with me throughout his search for an alternator. My car was ready as promised and they even replaced my battery under warranty. I will definately use AutoFair for my car's regular service once I move up to Manchester.

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