Autofair Honda

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Turner

My Review of Autofair Honda:
Why am I writing this review? Because today I bought my very first Honda and love it.
The saleman was so wonderful and patient with me. He was not pushy and just an over all nice man. I can't wait to show off my new car. Love the salespeople at AutoFair.
Fay Howland

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jason, Peter

My Review of Autofair Honda:
Best car buying experience in my life.....a larger dealership with a small dealership grasp of customer care and follow-thru. Great, Great!! Jason had coordinated a team of his sales group to help surprise 16 year old for birthday auto....ballons, card, made entire experience one for memory books.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Wilcott

My Review of Autofair Honda:
I purchased a 2009 Honda Accord, sight unseen but having driven another Accord at another dealership. I negotiated the deal over the phone and picked up the car the following Saturday. Peter Wilcott did an excellent, professional job in delivering the vehicle, explaining the features and ensuring that the vehicle was delivered in perfect condition. I would recommend he and the dealership without hesitation. I can't comment on the service because I had double knee replacement surgery 2 days later and haven't driven the car since getting it home.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Shamus Constant

My Review of Autofair Honda:
I went to AutoFair last weekend to browse around after having a terrible experience with a competitor down the street. I was a little wary of used car salesmen after the morning's events, but decided to try AutoFair anyway. From the start, Shamus was awesome: not only a competent salesman but a genuine human being too. The car we ended up buying was my first "real" car and Shamus really worked with us to make sure we stayed in our budget range having just bought a house. It is really refreshing to know that there are honest car salesmen out there and I will without a doubt recommend others to AutoFair.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Wilcott

My Review of Autofair Honda:
Overall good experience. Peter was friendly, down to earth, and knowledgable. I would recommend Peter for anyone looking to buy a Honda.
My wife and I were not planning on buying a Honda, but we stopped in just to look around. We test drove a Pilot with Peter and really liked it. We took it home that day and my wife still loves it.

Justin Gonsalves

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Donald Wood

My Review of Autofair Honda:
I just leased a brand new 2009 CRV and I dealt with Donald Wood the salesman. he was very pleasant to deal with. We went to the dealership 3 to 4 months ago and the reason why we came back to Honda is the way we were treated,like human being with no pressure. My wife and I were very happy with the experience we had with Donald.


Thank you.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Daniel Wood, Alison LaNeve

My Review of Autofair Honda:
When rating our car buying experience with Daniel Wood and Alison LaNeve, "the 5(Great)" rating is not high enough to evaluate the excellent service we received when working with them! We replaced a "cash for clunkers" vehicle with a new Honda. Alison and Daniel were most helpful with finding a good replacement for our old vehicle and were very patient in working through the "Clunker" process. I would highly recommend that anyone looking to buy a car in the Manchester area seek out Daniel or Alison for a low pressure pleasant experience! We look forward to continuing our connection with Autofair for routine maintenance and service. Thanks again! Betsy Foster

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Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Jill(?)

My Review of Autofair Honda:
Went to AutoFair Honda on 8/23/09 to look at a 2009 Civic after wife had test driven it. Had a truck that qualified under the Cash for Clunkers (CFC) program although no urgency as the trade in value was close to it. Very thorough shopper and had done research on the internet. When we arrived the salespeople were waiting in line out front (for "ups"). Salesperson did not have good product knowledge with different versions of the car -- we were ready to buy if they could bring in a less expensive version from another lot. She stated that the car had to be taken from inventory for CFC which is not true. As soon as she saw we were prepared, went to get another salesman (common tactic for high pressure sales). We considered the models on the lot but found they had inflated the MSRP by $720 according to the national car sites including Edmunds (this is called "pack" and is considered highly unethical). When questioned on it, salesman became upset and spouted every cliche in the book. Gave him a written offer based on national " average price paid" figures which he refused to consider. Went around the corner and bought our other choice for a good deal with no inflated financing or junk fees added.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Wilcott

My Review of Autofair Honda:
I was shopping for a new vehicle. After visiting many dealerships of different brands I visited Auto Fair in manchester NH. I found the salesman Peter Wilcott to be most cordial and friendly. He made me feel at home and was not pushy like the other salesmen. He was very knowledgable and able to answer all the questions I had. Also the financial officer who I delt with was most helpful in explaining all aspects of the transaction. My father was with me and he said that it was the smoothest deal he had ever seen. I hope this helps Mr. Wilcott and the dealership Honda Auto Fair.
All the best,
Stephanie Nickles

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Wilcott

My Review of Autofair Honda:
Right when you walk in, you're greeted and listened to. After not loving a car we saw in an internet ad, the salespeople sat down and really asked us what we wanted in a car. (My husband and i hadn't really even agreed on that before coming in!)
Instead of trying to up-sell us, they found us a perfect used fit, under our budget and even paid for our lunch while we mulled the deal over! They tacked on a rack & extra key that even sweetened up the deal. When I had to come back in to get those added, there were no hassles and the courtesy van dropped me at the nearest mall. The paperwork was not intimidating and presented to us very straightforward. The entire team, especially Peter, made the experience of buying a car (and trading in a 250K one) more fun than we ever expected! (especially after being blatantly ignored at another dealership)

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