I purchased my nissan rogue 2017 from Auto Fair. First of all the customer service is very worst and service team is pathetic and worst. For any problem, they will ask you to pay for it. Due to reverse sensor was not correctly, i had accident while reversing but they denied to fix the problem. Even though the suppost to work during reverse parking.
I worked with several sales/lease, and service staff and found each of them to be honest, helpful, and fair. They don't mislead you, take you through all stages, and answer all your questions, for me there were hundreds and they were very patient. I recommend all their staff and body service. Thank you Autofair.
Art was great to work with. He went above and beyond to make sure I was satisfied with my purchase and to do anything he could to help make the process a smooth one. Art is not the typical car salesman I have dealt with in the past. Toby was also great to work with in the finance department.
I went in to have service done on my old car and drove out with a new one. Art went out of his way to find me exactly what I said I would like to have in a new car. Will highly recommend Nissan of Chelmsford.
Art Otremba is very customer service friendly. He listens to what you are looking for in a vehicle. He knows the operation and features of the Murano that I purchased. He was a pleasure to deal with. I was able to drive my new car home the same day that I went in to look at vehicles. Art also followed up a few days later to see if I had any questions or concerns about the car. He takes great pride in making sure that the car buying experience is as painless as possible! Nice job, Art!
All around great experience from start to finish. Both my wife and I purchased new rogues within a few days of one another and both had a very enjoyable car buying experience. Art was so kind and very knowledgable. He made sure I understood every feature of the car I was about to lease and answered any question I had come up. Matt in financing was also great to work with!! I would highly recommend Autofair Nissan Tewksbury to anyone looking for their next car