Automax Preowned

Manufacturer: Used Car Dealer
Automax Preowned
1199 Worcester Rd
Framingham, Massachusetts 01701
(508) 370-9600

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Twenty-Four Month Rating: 3.2/5

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Certified: Automax Preowned

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tripk
3/28/2008 9:00:21 AM

Reason for Visit: Sales

I recommend this dealer: No

My Review of Automax Preowned:
TERRIBLE

After making an appointment on a sleepy Sunday morning, the salesman left us wandering around in the cold while he did some paperwork. Three other guys in the showroom say reading the paper and no one would help us.

We told them "I'm not sure this is the right place to buy a car" and the saleman AGREED with us. Wow, business must be good for these guys.

Best of luck, but proceed with caution.

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2ndshiftdog
2/14/2008 2:11:23 PM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Automax Preowned:
It's usually hard to root out a good quality used car and get it for a decent price, but I managed it, and it was easier than I thought. My Sable was pretty much done and I thought it was a good idea to research replacements before it died on the road by surprise. I saw a large preowned lot next to a McDonald's where I stopped for a bite so I wandered over. I really wasn't in the market yet, so I thought, but the lineup of quality off-lease cars there gave me plenty of ideas. I discovered they don't start with a price and play games with your head with it; the prices are as good as any others I found, and for the mileage and appearance, I didn't feel like shopping anywhere else. I came back about ten days later after I found their inventory online and saved some time by picking out a couple of favorites on the internet. They made it just unbelievably easy to try one and buy it-- nothing like the horror stories I'd been through in other places. The salesman--I forget his name--was fun and easy to talk to and he was almost a sales clerk, he was so helpful and considerate. He explained the numbers to me so I could understand them, and I did. I had picked out a car they'd just got in, a Nissan Altima, and it was detailed that day while I talked finances with their business manager. I got a good loan rate and they put new plates and a sticker on it for me so I didn't have to wait in any lines for that. That was the next day. I didn't think anyone selling cars would make it easy and relaxing for a nervous type like me, but AutoMax Preowned did it. They're a volume dealership, but they didn't make me feel like I had fly out of there with a car TODAY like other dealerships. I'd like to buy more cars there. I'm really happy to talk up the good experience I had, buying a used car there and getting it delivered fast with a lot of attention to me and other details. I'm bringing it back when I can for service. They seem cheaper and more helpful than other places I've been.

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