Autosport Honda

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Autosport Honda:
The employees were friendly and I got the deal I was looking for in 15 minutes flat....no haggling or negotiation. Just asked them to match online price and they agreed.....

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Reason for Visit: Service

I recommend this dealer: No

My Review of Autosport Honda:
The service department incorrectly diagnosed a "noise" problem and told me I needed to replace both front axels in a 94 Accord. The cost was $700. I authorized the work trusting that the Mechanic knew what he were doing. When I got the car home, I realized the PROBLEM WAS STILL THERE. I brought the car back and found out all the car needed was some lubrication and a minor adustment. The Service Manager refused to admit they made a mistake and would not refund any of the money charged to replace two perfectly good axels. Worst of all is that the Service Manager seems to take pride in ripping off customers.

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Autosport Honda:
The service department incorrectly diagnosed a "noise" problem and told me I needed to replace both front axels in a 94 Accord. The cost was $700. I authorized the work trusting that the Mechanic knew what he were doing. When I got the car home, I realized the PROBLEM WAS STILL THERE. I brought the car back and found out all the car needed was some lubrication and a minor adustment. The Service Manager refused to admit they made a mistake and would not refund any of the money charged to replace two perfectly good axels. Worst of all is that the Service Manager seems to take pride in ripping off customers.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Autosport Honda:
I submitted a review several weeks ago that was not posted. Please get back to me by email tdinunzi@optonline.net

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Reason for Visit: Service

I recommend this dealer: No

My Review of Autosport Honda:
Service department did not replace oil cap after oil change. Oil got all over engine compartment, burned and smelled. Took several attempts just to get someone on phone. They said to make sure the oil level was sufficient before I drive, then bring it in and they will steam clean engine. I brought it back, explained what happened, waited, was told the car was ready and drove off. Smelled the burning oil again. Turns out the engine was never cleaned. I drove straight back and confronted the service manager, who checked with the mechanic who said "I checked the cap and it was on". The service manager himself then steam cleaned the engine.

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