Autowest

Reason for Visit: Sales

I recommend this dealer: No

My Review of Autowest:
n/a

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Reason for Visit: Service

I recommend this dealer: No

My Review of Autowest:
There customer service needs improvement. 75,000 for a car and they treat you like you drive a 7,500.00 car. No worth a visit!!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Autowest:
The compliment is for all departments. This is a very nice place to shop for brand name car. There're nice people at Autowest BMW (former Claridge's BMW) in Fremont, California. People are well educated, trained, and the best attitude. I got my Bimmer serviced with extra care.
No complain with this dealership so far. All are compliments. We shall try to appreciate more while driving the bimmers. The cost of bimmer is doubled or tripled in Asian countries like Taiwan or H.K. We appreciate the opportunity to drive a bimmer at lower cost in the USA. I really appreciate that I can own a bimmer in my early age when my dad or grandpa couldn't have the chance.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Autowest:
Damn, I was wrong! That dark color of Castrol Synthetic made me think I got the classic "wall job"----where your car sits by the wall and isn't serviced. But my BMW oil and filter was changed at Autowest and Ron and the service supervisor did it again where I could see it being done. Ron doesn't turn wrenches of course and I doubt he could put one on a bolt but seemed like an nice fellow and a great service manager who gave prompt attention to my concerns (I saw nothing but red at the thought of a new car damaged by a skipped oil change) . I am now HIGHLY RECOMMENDING their dealership and service department in particular. I owe them a bottle of Dom Perrione -----if I could afford it.

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