Avery Greene Honda

Service Repairs.Poor service received. I had to return a total of three times to complete a simple repair "window washer" not spraying properly.Mind you for the first visit I paid 392.45 I had to return a total of three times to complete a simple repair "window washer" not spraying properly.Mind you for the first visit I paid 392.45 for other repairs I had done. First visit- multipoint inspection- I was checked off as green (okay)for windshield washer spray(this let me know it was not checked by the mechanic).I showed the customer rep. before the multipoint xx. was started and after the check that they were still not working . He spoke with the mechanic and I was told that the part needed to be ordered and to return the following day for the repair. Second visit I returned as instructed waited 30 minutes to be told the part was not in. Third visit the part was in . I was told that the left washer sprayer works but not the right one(mind you the right side was working when I brought it in)and that they do not have another replacement part to check the right washer and no other solution was advised or offered. I felt basically on my own. After the third visit my washers are still not working.Very dissatisfied with the service I received. More

New Car Purchase The customer service was amazing! Everyone was so nice and helpful. John Lu really made sure I got everything I wanted at the PRICE I wanted. The customer service was amazing! Everyone was so nice and helpful. John Lu really made sure I got everything I wanted at the PRICE I wanted. More

no go dealership sucks people are rude and bad management, never going back all i can say. These people wasted my time and my costumer is pissed. and i needed their help to people are rude and bad management, never going back all i can say. These people wasted my time and my costumer is pissed. and i needed their help to re-program something. but the manager its trying to get money out of me. its just a worst experience ever in my life. More

Purchased HRV Was overall pleased either the service. Car was what I told them I was looking for. Didn't waste my time with stuff I didn't want or couldn't afford. Was overall pleased either the service. Car was what I told them I was looking for. Didn't waste my time with stuff I didn't want or couldn't afford. Adjusted the price slightly for me so I could afford. Finance guy was wonderful. A little slow in recognizing I may need help and car could have been better detailed but all in all a good experience. I would recommend to others. I was referred there by a friend. More

New CRV Purchase Best price in the area; actual sales experience at dealership was a positive one. The employees I interacted with were professional and honest. Only c Best price in the area; actual sales experience at dealership was a positive one. The employees I interacted with were professional and honest. Only complaint: would prefer to have the option to purchase new car without the upgraded mats, wheel locks, etc. More

New Car purchase overall a good experience. The car runs good and the staff was very patient while we made our decision whether or not to buy a new car. overall a good experience. The car runs good and the staff was very patient while we made our decision whether or not to buy a new car. More

Wow, Avery Greene Gives Great Service! I purchased my 2010 Accord there, Walter, the Sales person treated my wife and I like we were the most important people there. They did not go as low I purchased my 2010 Accord there, Walter, the Sales person treated my wife and I like we were the most important people there. They did not go as low as we wanted on price, but we do feel they gave us a great deal! So, several months later, the engine acts up and starts using oil- OMG! Anyway, Chris the Service Manager and Shannon, our Service Writer get it covered under warranty- NO CHARGE! The car had over 70,000 miles on it. So, now, my Corvette and my Camaro and my other 2008 Accord all get serviced at AVERY GREENE. Yep, I take all my cars there, because they CARE! More

epitome of sleaze and incompetence. incompetence beyond words. I bought a new civic from them which makes me the real idiot. i was buying a car for my daughter and i was in town only on incompetence beyond words. I bought a new civic from them which makes me the real idiot. i was buying a car for my daughter and i was in town only one day. i reluctantly purchased the car after wasting of hours of sleazy sales pitches. At the end, they informed me that i have bring the car back to get moldings and lights installed since the parts were not available. A waste of another full day. They called me back weeks later to make an appointment to go in for service and installments. I triple checked to make sure that the parts had arrived. I arrived at noon per schedule. They kept me waiting for 4 hours only to come back and say that the parts ordered had not arrived yet. After four hours it was: make an appointment for next week. A few minutes in the dealership you get the idea that you are not dealing with the brightest candles on the cake but it is their indifferent attitude no apologies after keeping you waiting a whole afternoon. More

Worst experience of my life Was at this place and I regret being there. Steve the sales person was so rude together with his manager. Total prejudice and racism of the highest o Was at this place and I regret being there. Steve the sales person was so rude together with his manager. Total prejudice and racism of the highest order. I will never place even my dam as close to this dealership. More

I appreciate.professional assistance here. As a couple,we contacted Avery.green Honda.Sales person was very professional and knew what she doing.we got excellent help.Now at Service Dept.we got As a couple,we contacted Avery.green Honda.Sales person was very professional and knew what she doing.we got excellent help.Now at Service Dept.we got best help and we appreciate Avery Green Honda service dept Thaankyou. More