Without a doubt the worst experience we ever had a car dealship. We went in looking to buy a vehicle and found one we liked but when it came time to a work a deal for it we lied to. The dealership said they called the bank and never did, they were un willing to do anything to get us into a vehicle. They kept trying to get the most money they could out of us and then the sales manager was very rude and came out and said here is you exit packet, and we so offended by the attitude of the that sales staff we would like to tell everyone do not take your business to Avondale Mazda.



Elliott Ambrosio

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Brought my car in to get fixed charged a lot to look at it told me it was going to be fixed that it was fixable blew 800 dollars then they say oh well motor needs to be replaced after i blew the money on the recomendation now runs worse then before and now have to save even more money

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I bought my Mazda 3 from this dealership. Big mistake! I still have oil changes covered under warranty and I will not be returning, I would rather pay elsewhere. I have gotten absolute terrible service for the past two years I have owned this car. Oil changes take excessive time (2+ hours), the car comes back dripping wet after a "wash", and the work ethic is absent. I have reported the dash separating from the clock and not gotten a call after the dealership said they would order a dash and call to schedule an appointment (mind you this is covered under warranty). I also have Auto Butler and I refuse to have another session because the car comes back worse than it went in. The applicators applied the clear coat over bug smudges on the hood. The air conditioning issue I have been having is blown off every time I bring it up. (The a/c makes a grinding noise when you turn it on). Not to mention the unprofessional atmosphere by the service desk. I have brought these issues up to the manager and he didn't seem to care about any of the issues I have been continuously having. I complained once before because of a 5 hour oil change, and received a "free detail" to my account. Needless to say, I wouldn't even think of using it because of the lack of work ethic/quality Avondale Mazda has shown. My car is STILL covered under warranty and I will NOT return to this dealer nor will I refer it.

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Scott was great. He kept in close contact with me and gave me an out the door price over email. I drove up from Tucson, when I arrived at the dealership the car and paperwork were ready to go. I highly recommend working with Scott. Avondale Mazda should give him a raise!

The finance guy on the other hand was nice but put a lot of pressure on purchasing the warranty. I almost felt like walking away without the car because he was too pushy for my liking.

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Scott was fantastic in getting me the car I wanted and making the process easy. Isaiah was very efficient and didn't not pressure me into anything.

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No pressure sales and had a great overall experience. They stuck by me for a few days and a few trips to the dealership until I finally made a decision on a vehicle. With a foreclosure in my past with Countrywide/B of A, they found a credit union who would finance my new car! Thanks guys. Next time I am in the area in the morning, I will bring you some more Dunkin Donut munchkins!

Thank you all. :o)

Anita M.

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As a teenage first-time buyer, my search for a trustful dealer ended with Avondale Mazda. Luke Secoy is a new standard to car salesmen. Not only did Luke answer every question I had, but he also was a wonderfully inviting person (no sharks here!). Having barely any credit history can be daunting when it comes to rates, but Isaiah America managed to get mine surprisingly low. After purchasing my vehicle, Steve Dancy was still working hard to find an even lower rate. With much success from Steve Dancy and all of the others I worked with, I am beyond happy to say I have a spectacularly low rate and the car of my dreams. I've visited other dealerships, but none amounted to the fantastic overall quality Avondale Mazda has to offer. I highly recommend anyone looking to purchase a vehicle to go to Avondale Mazda. Thank you from the bottom of my heart.

-D Mendoza

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The whole buying experience at Avondale Mazda was great. No pressure. they let us look find what we wanted and assisted in answering all our questions. Knowledgeable staff. They gave us a new battery in the certified used vehicle which we bought. They even called us back when the found us a better interest rate on the car loan. Who does that? we were excited to save some additional money on the loan. we got a great value in our vehicle which was discounted $2600. I would recommend you go see Joe Vernola, (salesman) and Steve Dancy (Finance). They got us out in record time who wants to spend a whole day at a dealership?

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Steve Dancy is a finance genious. He was able to get us great rates on our loan and was extremely personable. Sam Friedman, the man from Jersey, was a riot. He was a straight talker even when we were a tough sell. He was great to work with.

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From the very moment I walked into Avondale Mazda the customer service was second to none. Joseph DeJesus was the first person that I had to deal with and he was exceptional at customer service. The service continued down to the Finance where I had the pleasure of meeting Isaiah America. Isaiah took care of me from start to finish and was exceptional at his job. The next day I went back and had the pleasure of meeting Stave Danay who provided exceptional service and was very friendly. Throughout the experience both days all of the guys were exceptional at providing great service. I will never buy from another dealer again!!!!! There was another guy who helped through the entire process and I believe his name was Landon Day. Either way everyone at the dealership was phenomenal.

Thanks Guys,

Jeff McDivitt

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