"Excellent Service "
Was waiting on my vehicle to arrive for repair. Repair done correctly and timely. I would definitely recommend this dealership!! They had refreshments and charging station for phones and computer devices.
"Good sales team overall but lack of customer service "
I bought my X3 about a month and a half ago and waited as long as possible to write this review due to a promise for minor superficial repairs for parts that were supposed to be arriving soon. Jay is super personable and fun to work with but as of yet my glovebox and windshield have yet to be fixed which is disheartening. I really wanted to give five stars but the lack of follow through post-sale on unfulfilled promises is what has prompted three stars.
I experience wonderful service from BMW. I satisfied with the customer service and believe that they went above and beyond to help me with my car.