Read Reviews BMW of Annapolis

BMW of Annapolis

BMW of Annapolis

31 Old Mill Bottom Road North
Annapolis, Maryland 21409


(410) 349-9312

BMW of Annapolis
Manufacturer: BMW

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  • Customer Service:

    4.5
  • Quality of Work:

    4.5
  • Friendliness:

    4.6
  • Overall Experience:

    4.5
  • Pricing:

    4.5

24-Month Rating

based on 90 reviews

4.5

4.5 out of 5

174 lifetime reviews

BMW of Annapolis

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micmal06
10/2/2012 7:39:13 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jane in Service and Brian Mixon in Sales
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of BMW of Annapolis:

Annapolis BMW has reacquired my business, since changing ownership from Tate BMW to Annapolis BMW, with both their service department and sales.

Brian Mixon is a breath of fresh air to work with. He is not only knowledgeable about the cars that he sells but he is genuinely interested in making sure that the customer has the best possible experience.

Jane in Service provided outstanding customer service and changed my entire outlook on the dealership as a whole. I was very skeptical of taking my car back to that dealership for any servicing from my first experience with Tate BMW. She has completely changed my mind about taking my car to Annapolis BMW! The service department did an outstanding job with the work they did on the car and Im extremely pleased to say that I have been singing your dealerships praises to everyone that is interested in buying a BMW.

Thank you so much!

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peterchenry
9/29/2012 8:42:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bing Chen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Annapolis:

Bing was extremely helpful, knowledgeable, and personable without being aggressive. We were not expecting to buy a car today,but Bing was patient with us and enthusiastic about his product. We had an excellent experience and are so pleased with our new vehicle. Thanks for the great car.

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derickd
9/29/2012 8:12:06 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bing Chen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Annapolis:

The best experience I have had buyer a car. The entire staff made me feel comfortable from closing the sale to obtaining financing. I could not be happier with the vehicle Bing helped me select.

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Davecirillo
9/29/2012 4:51:42 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian Mixon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Annapolis:

Brought my girlfriend in to find a used car. Brian spent time understanding her needs. Brian idendified a Mini as a possibly and the day quickly went from window shopping to buying a car. I would recommend working with Brian and this dealership.

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ambh1983
9/29/2012 12:00:27 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian Mixon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Annapolis:

Brian was awesome! I came in to test drive a used Honda & a Toyota that was in stock. Since I needed a car but really had no desire to buy a newer one, I wasn't planning to find something that day. Brian is great at "thinking outside the box" and found a car that met all my requirements, it sporty, gets great gas mileage, in the price range and it's fun to drive. There was no pressure just a calm, professional and experienced salesperson deal with. What's not to love about a car buying experience like this one!! Thank you Brian!

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cmullady1
9/28/2012 11:33:03 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bing Chang
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Annapolis:

I went to BMW of Annapolis on a whim. I was looking for a new BMW and decided to start my search at this dealership, not thinking that it would also end that very day. The salesman that helped me was Bing, and he could not have been more professional and personable. I highly recommend Bing if you are looking for an honest and earnest individual to answer your questions and assist you in the step by step process of purchasing a vehicle.

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Laurie50
9/28/2012 9:09:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bing Chen
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Annapolis:

I thoroughly enjoyed working with Bing Chen and Annapolis BMW. This was the third dealership I had visited and they gave me a deal from which I couldn't walk away. Bing was very comfortable to talk to and work with and he's a wealth of knowledge. When my car came in he very patiently went over all the little nuances of the X3, and when I called him an hour later from a shopping center because I couldn't start my car (put your foot on the brake), he didn't make me feel like an idiot. We will most likely replace our other car in a few years and would definitely start with Bing at Annapolis BMW. I have recommended Bing and the dealership to friends. Just today somebody asked me why, living in Delaware, I had Maryland temporary plates on my car: it was simply the best overall experience and deal.

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lrappa
9/28/2012 8:56:09 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
sean peria
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Annapolis:

i recently purchased a 2010 mini cooper convertible from mini of annapolis. i did the whole purchase online and over the phone. this was such a pleasant experience,this dealership is the best! my salesman was sean peria who was absolutely the best (very very friendly and professional) i would recommend this dealership to anyone. sean made my mini cooper purchase so great!!! thank you sean and mini of annapolis linda rappa (west babylon, new york)

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carlitosflow507
9/28/2012 7:34:18 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bing chen
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Annapolis:

Bing was a great person to talk to about getting a used BMW and life overall. he is a go to type of guy and was really helpful when it came to having all my needs met. I look forward to working with him again and Ive already recomended him to my friends.

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pruggiero
9/28/2012 4:39:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sean Peria
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Annapolis:

Was very happy with the purchasing procedure--it was quick and easy. Sean Peria was very helpful going out of his way--he even drove to my home to pick me up the day of delivery. He was very helpful in explaining and going over the instrumentation (which was a bit different than I was used to). Would definitely recommend this dealership.

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