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BMW of Mobile

Mobile, AL

Overview
Reviews
4.9
267 Reviews
Call Dealership (251) 476-2550

3025 Government Blvd

Mobile, AL

36606

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Showing 267 reviews

April 18, 2024

I waited 2and 1/2 hours for a scheduled oil change. I was repeatedly told it would take longer because it was lunch time. After 2 hours I approached different employees to check on my car, they said th More

by irvin4you
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Driscoll, Sajeev Mehta
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Helpful
April 13, 2024

The dealership and service staff are always great to work with. I drive from Louisiana to purchase on my last two cars and for service ! More

by Donnie P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Report | Print
Apr 16, 2024 -

BMW of Mobile responded

It's fantastic to hear that you find the dealership and service staff great to work with! Driving from Louisiana for both purchasing cars and service speaks volumes about your satisfaction with our services. Thank you for choosing us!

Helpful
April 12, 2024

Staff very professional and friendly. Wait time was appropriate, clean waiting area. Will use service again. More

by Beverly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
Report | Print
Apr 16, 2024 -

BMW of Mobile responded

We are thrilled to hear that you had a professional and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 10, 2024

Great experience and quick turnaround. I have had many great service visits and expect many more. More

by franklyturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Apr 11, 2024 -

BMW of Mobile responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 03, 2024

Everyone is so nice and helpful. I buy all my cars there and always will More

by Connie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Report | Print
Apr 05, 2024 -

BMW of Mobile responded

Congratulations on your new vehicle! We are thrilled to have provided you with a nice and helpful sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 27, 2024

Tyler has always been friendly and goes above and beyond to assist. me with my mechanical needs. More

by Dejunta Jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll, Sajeev Mehta
Report | Print
Apr 03, 2024 -

BMW of Mobile responded

It's fantastic to hear that you had a great experience and that Tyler provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 19, 2024

I have always had a great experience in dealing with BMW of Mobile. Reed Gable in the service department always meets our expectations in servicing our vehicles. More

by cholland0926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed Gable
Report | Print
Mar 22, 2024 -

BMW of Mobile responded

We're thrilled to hear about your great experiences with BMW of Mobile and Reed in our service department! Delivering exceptional service and meeting your expectations are top priorities for us. Thank you for choosing us, and we look forward to continuing to provide you with outstanding service for your vehicles in the future.

Helpful
March 18, 2024

Wonderful experience! Everyone was courteous and polite. The service advisor was very knowledgeable with questions I had and helped me with the plan that was best for me. More

by jamesbrownbamaman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Mar 18, 2024 -

jamesbrownbamaman responded

Wonderful experience. Service department was very helpful.

Helpful
March 18, 2024

Carrie was great as usual. She got me in and out with no issues. Even with all the construction everyone was very pleasant More

by drayldixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carie in Service , Laura Driscoll, Sajeev Mehta
Report | Print
Mar 21, 2024 -

BMW of Mobile responded

It's fantastic to hear that you had a great experience and that Carrie provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
March 13, 2024

Very pleasant lady and young gentleman to deal with . Very knowledgeable had answers to all my questions and concerns. My favorite part was the loaner car I was provided with. That was a wonderful experi More

by d98garage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed Gable
Report | Print
Mar 16, 2024 -

BMW of Mobile responded

We're delighted to hear about your positive experience with our team! Providing knowledgeable and friendly service is our priority, and we're glad that the lady and gentleman you dealt with were able to address all your questions and concerns. We're also thrilled that you enjoyed the loaner car experience—it's always our goal to make your visit as convenient and pleasant as possible. Thank you for your kind words and for choosing us for your automotive needs. We look forward to serving you again in the future!

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