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BMW of Monterey

Seaside, CA

Overview
Employees
Reviews
Vehicles
4.6
928 Reviews
BMW of Monterey is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. BMW of Monterey, located in beautiful Seaside, California, joined the Lithia Motors family of dealerships in October 2006 after being acquired from My Imported Cars, Inc. BMW of Monterey, near the surrounding areas of Seaside, Monterey, Salinas, Santa Cruz, Hollister and Carmel California, features a wide selection of new BMW and pre-owned BMW cars and SUVs. Our inventory includes new models such as the BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, M3, X3, X5, X6 and Z4. We also carry the most popular models like the BMW 128i, 135i Coupe, 328i, 328i xDrive, 335i xDrive Coupe, 535i, M3 Sedan, X5 xDrive and the Z4.
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1 Geary Plaza

Seaside, CA

93955

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Showing 928 reviews

April 23, 2024

I purchased a vehicle and before leaving the dealership I noticed that there were no floor mats. The salesman explained that he would send me the floor mats through mail or refund me the amount. After a few More

by VALERIEPENNER1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Erdal Kenar
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 21, 2024

Excellent service, even though I turned up a day early for my appointment. I look forward to scheduling my next appointment More

by mmonegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

BMW of Monterey responded

Thanks for sharing about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

Helpful
April 21, 2024

Service department gets the job done. Professionally and respectfully. On time and on estimate. Thanks. More

by TYCOJOHN
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely Rick Lollar Service Manager

Helpful
April 20, 2024

Things have been good as far as them getting the job done. I mostly come in for recalls as they are on the other side of the Bay about 35 miles away from me . I always had a good experience. More

by CTUNA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed and I can't remember budt they were nice, no charge recall
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Apr 22, 2024 -

BMW of Monterey responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely Rick Lollar Service Manager

Helpful
April 20, 2024

Always enjoy working with Misha. He is patient and totally knowledgeable with all BMW products. Hope to work with Misha again on our next BMW transaction.😁 More

by RSPOSTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael "Misha" Godick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Crnkovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Kwon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everardo Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

BMW of Monterey responded

It's great to hear that Misha was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely Rick Lollar Service Manager

Helpful
April 20, 2024

Everyone was kind, professional and respectful. I would go back again. Thank you for all your help. More

by PURALEEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure what her name was but I did not see her above
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Apr 22, 2024 -

BMW of Monterey responded

Thanks for sharing your thoughts about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

Helpful
April 18, 2024

Personable, kind and calm, professional. Above and beyond quality service. All the bells and whistles! More

by MOMMASTANTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Polli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

BMW of Monterey responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Andrew Jennings General Sales Manager

Helpful
April 17, 2024

John is the best, he is calm and does not push you for a decision and makes you feel important. Ali Afshar More

by ali.afshar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Polli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

BMW of Monterey responded

Ali, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! John and our team here at BMW of Monterey are glad to have you as a customer. Sincerely, Andrew Jennings General Sales Manager

Helpful
April 17, 2024

Bryan Miller is the reason we purchased our car. He had wonderful customer service and treated us with specialized focus and care. Thank you, Bryan! More

by TYLLERWILLIAMSON
Recommend Dealer
Yes
Employees Worked With
Bryan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

BMW of Monterey responded

Tyler, Thank you so much for your kind words for Bryan, and for taking the time to leave us this wonderful feedback! Sincerely, Andrew Jennings General Sales Manager

Helpful
April 15, 2024

Wonderful dealership. Everyone we had contact with was efficient , kind commutative, and trustworthy. Highly recommend. More

by ashleetem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Polli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

BMW of Monterey responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sincerely, Andrew Jennings General Sales Manager

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