Outstanding experience in every way. Mark was extremely knowledgeable, professional, friendly and helpful in showing me cars, describing their features, the test drives, and especially in matching my target price and the kind of vehicle and features I desired. I obtained a trade in price that satisfied me and simplified the transaction and with the financing Mark helped me select, resulted in my leaving with a car I am delighted with and well within my price range. Follow-up assistance in answering questions concerning some of the special features of the car has been outstanding and confirms that our association and their customer assistance and support does not end with the sale. I highly recommend Mark Tortolani and BMW of Newport for anyone looking for a new or previously-owned BMW.

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We were searching for a quality used BMW and came across an excellent offering at BMW of Newport. We had heard from other Newport BMW customers that they had a great experience at the dealership. Our experience with Blake (our sales advisor), the finance staff, and the service department were excellent. The vehicle we received was well prepared and offered at a very competitive price. They went the extra mile to make the sales process go smoothly, even offering to drive over 2 hours to deliver our vehicle to make things as convenient as possible for us. We definitely will return as customers of the dealership in the future.

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Great experience all around! Mark went above and beyond for me! Very professional place. I highly recommend to anyone!! Be sure to ask for Mark!

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John and the service department could not have done a better job servicing my car. John was very professional over the phone, he handled all of my concerns and went above & beyond to help me out. A member of the team picked up my car at work, left me a loaner vehicle and returned my car to my work place as soon as it was ready. I really can't say enough about John and the whole service staff at BMW of Newport...5 stars!

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A+++++++++!!!
Blake was an outstanding professional. One of the best (and easiest) car buying experiences I've ever had with a dealership.
Highly recommended to exceed your expectations.

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Mark and Bill at BMW of Newport are really genuine and helpful. I think I asked over a hundred questions and both of them did not get frustrated at all. They respected me while there and did not try to oversell. Mark gave me a great price for the car I purchased over the phone. WHen I drove the dealer that was the price I got (I drove over 140 miles).

I appreciated their help and the time they took to walk me through my options. Best car dealer experience I have ever had. I actually went to three other BMW dealers before I went to Newport. The rest really could not compare. I highly recommend this dealer.

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I would highly recommend this dealership to anyone who is looking to purchase a new or used vehicle, be it a BMW or any other vehicle available at BMW of Newport. It was such a pleasure working with Blake Stangohr, who spent a tremendous amount of time to be sure I got a car that would work with my budget and lifestyle. He was knowledgeable, informative, and always made himself available for any questions or concerns I might have had. Additionally, I have no doubt that for the duration of ownership of my BMW, Blake's dedication to outstanding customer service will continue and any questions, concerns, or necessary follow up will be promptly addressed. An overall exceptional experience!

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I found the dealership to be a laid back environment in a modest facility, which made me feel more comfortable compared to other luxury
car dealerships I have visited. The employees were casual in their approach and easy to converse with. I did not feel pressured at any time,
which was refreshing and easier to make a decision.

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We had been looking for a car for a long time that had the reliability and low miles our new family needed. I came away with a great deal, on a great car, with a great salesman that treated us with consideration and respect. Mark has excellent interpersonal skills as well as a reserved no pressure attitude that was nice and easy to work with. Communication was A+ and we will buy again from Mark. Thanks again, see you for service!

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After having bought/lleased three cars from Inskip in Warwick, RI, we were ending a lease and purchasing an X1 outright. Over two weeks working with Inskip we were frustrated with their unwillingness to make a good deal with us. We decided to go to BMW of Neeport to see if it was possible to make it work with them but were not too hopeful as we didn't have a longstanding relationship with them. We were fortunate to have Milton meet us at the door. After explaining the situation to him and making it clear that we didn't want to play any games, he came back with a great price from the start. Far better than our "friends" at Inskip.

Everything about our experience with Milton, Bill, and Nick was terrific, but it was Milton, in his straightforward honesty that made it all possible. Rhode Islanders tend to be somewhat provincial and don't generally like to drive very far, ourselves included. It is well worth the drive to work with the great team at BMW of Newport.

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