BMW of Newport

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joanne, Michael, Richard

My Review of BMW of Newport:
Just picked up my new 335i coupe. I waited almost 3 months for this car, and it came in PERFECT!!! Joanne is by far the best sales rep in the world. I can't say enough good things about BMW of Newport. This is my second BMW from them and it definitely won't be my last. Everything was ready when promised, Richaed took my lease turn in quickly and without hassle, Joanne was ready and waiting for me, and Michael was there behind the scenes making sure everything went smoothly. What a terrific, professional place to do business with. The only thing that can make buying a new BMW better is buying it from Joanne at BMW of Newport!!!

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff-Service, Service Dept & Receptionist.

My Review of BMW of Newport:
BMW of Newport is the best place for service, I drive from Providence (45 minutes) just because the service. When I was looking for a service dealer, I took out my Samsung BlackJack II and searched for my nearest dealer. The "nearest dealer" I found... had so many bad reviews i was not about to take a chance. I am so Glad I went to BMW of Newport. I will continue to get Service there. Plus the whole staff is just great. Even while you are waiting for service, hanging out with the sales personnel is a an enjoyable time. I know that not to many people can even say that!!!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joanne Moniz

My Review of BMW of Newport:
Joanne Moniz as well as the other BMW OF NEWPORT team members that I worked with were, professional, friendly & knowledgeable. They took the time to ensure that I was satisfied with my purchase.

I know own two BMW'S, 328xi and 335xi and confident that I will own others in the future that will be purchased from BMW OF NEWPORT.

Regards,
Ethan Jervis

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jeffrey dosReis

My Review of BMW of Newport:
The dealership was great and the service is great. Jeff is a real hard working guy and the BMW of Newport is terrific. They are fast, the facilities are clean and they are efficient. Jeff is also very knowledgeable in what he does. He knows a lot about BMW and knows what is wrong/etc. The service people are also great who fix the car. Very helpful too!!

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jerry Haas

My Review of BMW of Newport:
In the past month, I have brought my M3 in for an oil check and to remove my winter tires. Both times, Jerry Haas and his staff have provided me with excellent service, with the minimum wait time. I have been driving BMW's for over 10 years now, and BMW of Newport never falls short of my high expectations!

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jeffrey DosReis

My Review of BMW of Newport:
Another example today of the "extra mile" that Jeffrey and his team to service the cusstomer. They took an extra no charge road test to check out a front end issue. They even cleaned the inside of my windshield when I mentioned my recent shoulder condition prevented me from doing it. All so this with the best smile and pleasant disposition one could ever ask.
Have to say, I also use another BMW dealer where we spend our winters ... and while professional ... somehow don't leave me "clicking my heels" as I do when I leave this dealership

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Christopher Medeiros

My Review of BMW of Newport:
Excellent service. I called in with a car problem and was able to take my car in that same day for service. I was also provided with a service car to use since my car had to stay overnight. My car was ready the following day =0) Chris is always very freindly and professional. Thanks for great service!

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: 1

My Review of BMW of Newport:
They are the BEST in USA in terms of exceptional service, and there are no exceptions !!! I have stayed in many places and I own two BMWs. But I would rather travel 100 miles than giving my cars for service to any other service center. These people are exceptionally skilled, talented, professional, courteous and would fix your car in the best possible way. Jeff DesRois, the service manager, and his team of professionals are emphatically recommended for all your BMW service needs! Five thumbs up for them !!!!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: milton rogers

My Review of BMW of Newport:
i've never been treated so well at a car dealership before. i hate buying cars and dealing with the salesmen who can come off to be really sleezy. but at BMW of Newport i had such a pleasant experience and was treated so well that i would recommend anyone buying a BMW to purchase one at this location.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ken Golini

My Review of BMW of Newport:
Ken was great. He provided information on time, his follow-up was good and more importantly, he was not too pushy.

I believe he went above and beyond when helping me get the best offer on my existing car. His accessibility & availability were also key in making the sale; this was not so for a competitor whose salespeople were not available when I was about to make the purchase.

I will definitely deal with Ken again in the future.

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