Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Michael Coleman, Bell Petitto, Joanne Moniz (several others but I forget their names)
My Review of BMW of Newport:
I was pleasantly surprised to have such a smooth sale. My first interaction was with Joanne via email. She was very pleasant, prompt, and accurate with her responses. I visited the store and met the receptionist who was extremely friendly. She helped me to a cup of coffee and we spoke about cars while I waited. Joanne then took some information and we spoke for a bit about what might interest me.
Bill helped me with two test drives (335xi CPO and a 328xi CPO) and answered all my questions. The negotiations for the 335xi was no problem at all; smoother than expected.
The finance specialist, Jay (I believe), is the most knowledgeable car person I've ever met. He answered all of my questions accurately and truthfully. I bent his ear for a while talking about cars and asking for recommendations about maintaining the 335xi.
I had such a pleasant experience that I asked to meet the general manager, Michael Coleman, and extend my gratitude.
Just before I took the car their specialist gave me a full run through of all the features. I unfortunately forget his name, but he was very professional and was quite good at explaining everything.
I have already recommended this dealership to all of my friends. And although it's a distance from my house, I will try to have my 335xi serviced there.
Definitely will be picking up my next Bimmer at BMW of Newport!
-Chris
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