Read Reviews BMW of Orland Park

BMW of Orland Park

BMW of Orland Park

11030 W. 159th Street
Orland Park, Illinois 60467


Sales: (708) 460-4545
Service: (800) 711-0602
Parts: (888) 759-3239

Manufacturer: BMW

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  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.8
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 81 reviews

4.8

4.8 out of 5

92 lifetime reviews

BMW of Orland Park

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Certified: BMW of Orland Park

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, BMW of Orland Park has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About BMW of Orland Park

BMW of Orland Park is Chicagolands premier BMW dealership with over 300 new and preowned BMW's in stock. Orland Park is a suburb located south west of Chicago. We offer a price guarantee on new BMW's, complimentary pick up and drop off for service by appointment or the use of one of our 66 BMW service loaners.

Our Location

Sales/Showroom

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Complimentary Pick Up and Drop Off For Service Drive-In Service
Free Loaner Cars Instant Financing
Cars Washed When In For Service Shuttle Service
Free Coffee Parts Store
Free WiFi Television
Cable TV Vending Machines

MikeYousif
5/14/2013 12:19:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Luis  CorralLuis Corral
Colleen WrightColleen Wright
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Orland Park:

I just purchased my 2013 BMW 535XI M Sport! It was a special order, and let me just say that it truly was special!! Luis was my sales person, and he was the best!! I am quite the picky individual--hence the special order, but I wanted to take the time and tell my story. Luis was quite helpful in the entire process, he carefully explained everything about the car, gave a very thorough explanation about the options, drivetrain, etc...He really made me feel comfortable during my purchase. No pressure, EVER!! This is my first BMW, and it won't be my last. This is greatly in part to the rest of the folks that I had dealt with during my experience at BMW of Orland Park. Every time I came into the dealership I was always greeted with warm and genuine smiles. Theresa is always smiling and always a pleasure to speak to, great customer service!! James, the General Manager was very helpful in my experience and was always on top of my special build questions and progress. Colleen, who was not my sales person, always greeted me with a smile and a hand shake. Pete took care of the financing and oversaw my purchase from the start, I've never meet someone who took the time to ensure I was satisfied in every way possible!! Dan in the Parts department was very helpful in explaining the accessories for my vehicle and even took the time to help install them! Overall, I am extremely satisfied with my experience at BMW of Orland Park, A+++++!!! Thank you all for your service!

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monkeydior
4/22/2013 6:31:25 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
D.J. SnyderD.J. Snyder
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Orland Park:

I recently purchased my first BMW (X5) and I am very pleased with the purchase. BMW of Orland Park has the largest pre-owned inventory in the Chicago land area and its prices are very competitive. What made my purchase an enjoyable experience was DJ Snyder. He is not a stereotypical salesman that people tend to associate with. He was very professional and really helped me understand the pros and cons on a few selections (based on my very selective preferences) and demonstrated exceptional knowledge on the BMWX5 that I purchased. If you're in the market for your first or next BMW, go and see DJ.

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ddiaz7337
4/20/2013 10:30:22 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe McFaddenJoe McFadden
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of BMW of Orland Park:

BMW of Orland Park is one of the best Dealership in Town and Joe McFadden cant say what a top salesperson he is. This is the 2nd vehicle I have purchased from him and he is still just as knowledgable, very understanding and knows what is ideal vs non ideal for me and my family.
He is very honest and definitely I would refer him to friends & Family.

Great service. Always honest and to the point. I will make my next BMW purchase from here.

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jakemidd
4/15/2013 9:10:39 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Darrell HorwitzDarrell Horwitz
D.J. SnyderD.J. Snyder
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Orland Park:

Darrel and DJ were great to work with. They both worked very hard to get me a great deal, and I would highly recommend them both.

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RevunO
4/9/2013 8:46:24 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe McFaddenJoe McFadden
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Orland Park:

The purchase experience was grear and the salesman, Joe McFadden was knowledgeable and helpful. I was interested in either an X3 or X5. He gave me enough information and road test on each type vehicle making the final selection easy. It helped also that I am a previous BMW owner for 9 years back in the mid 80's. Overall, the experience was worth telling a friend.

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Meletis
3/22/2013 12:43:18 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Gus GertosGus Gertos
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Orland Park:

We purchased a demo BMW X1 Xdr 28I from BMW of Orland Park. Thank you Gus! for an great car buying experience. Before I left the sales lot with my new car I knew exactly what every button did. Gus's knowledge and passions for BMW is very impressive.

Again thank you Gus we love our X1!

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juliuswojciechowski
3/17/2013 7:20:15 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe McFaddenJoe McFadden
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of BMW of Orland Park:

The sales staff is very friendly and does not resort to high pressure tactics. When negotiating a price they do not say "take it or leave it NOW", they give to time to think about it and let them know your decision.
I would recommend this dealership for the courtesy of their sales staff, howver, I had an unpleasant experience with the service department over work that I believed should have been covered by warranty that would somewhat temper my decision.

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alicehj
3/16/2013 9:46:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe McFaddenJoe McFadden
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of BMW of Orland Park:

BMW of Orland Park is a Super Dealership and Joe McFadden is a superb salesperson. This is the third vehicle I have purchased from him and he is still just as knowledgable, friendly and professional as he was when I first met him. He answers ALL of my questions in a manner that pleases me and I ask lots of questions. Even after driving my new 2013, X3 for three weeks, I had further questions and he answered them just as he has always done. I am loving my new vehicle with all the updates that I am still getting used to.
The new facility is an excellent showplace and I am enjoying everything and the people just as I did in the former place.
Keep doing what you are doing and I will continue to refer clients to you.

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Jdubbwatson
3/7/2013 4:52:23 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe McFaddenJoe McFadden
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Orland Park:

One of the best salesmen that I have ever dealt with. Joe has sold me 2 BMW's in the past 7 years. He is very knowledgeable with the vehicles and service questions. Do not hesitate on asking for him on your next visit to BMW of Orland Park. Come prepared to leave with a vehicle!

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neilffinn
3/4/2013 9:48:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Guy AccetturaGuy Accettura
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of BMW of Orland Park:

BMW of Orland Park is the place to buy your new BMW. The dealership has provided me with top-notch sales and service for over 12 years. I recently bought my new 535i from Guy Accettura, my 4th BMW purchased from Guy. I trust his willingness to give me the best possible price on a BMW. Any time I've needed something from the dealer, I've called Guy and it gets taken care of right away. Stop in and see him for your next BMW, you will not be disappointed.

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