BMW of Pleasant Grove

BMW of Pleasant Grove
2111 W Grove Parkway
Pleasant Grove, Utah 84062
(888) 699-5829

Manufacturer: BMW


Most Reviewed Employees
Keith Curtis Keith Curtis
Service Advisor
Collin Peay Collin Peay
Client Advisor
Parker Despain Parker Despain
Client Advisor
Thomas Burgess Thomas Burgess
Service Advisor
Matt Ford Matt Ford
Client Advisor
Lori Rushton Lori Rushton
Client Advisor
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Instant Financing
Pet Friendly
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: Closed

Twenty-Four Month Rating: 5.0/5
27 Reviews
BMW of Pleasant Grove

Overall Score: 5 Star Rating5.0



About BMW of Pleasant Grove
Certified: BMW of Pleasant Grove
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, BMW of Pleasant Grove has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About BMW of Pleasant Grove
BMW of Pleasant Grove was opened December 2007 as a move to further provide our customers in Utah with greater ease and convenience for sales and service. The Pleasant Grove location is a state of the art BMW Dealership that is filled with the best people in the business. Our only goal is to make sure we develop a long term relationship with our customers.

We invite you to take a test drive at BMW of Pleasant Grove.

erichins
1/4/2012 12:06:10 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Craig Northrup

My Review of BMW of Pleasant Grove:
The staff at BMW of Pleasant Grove are outstanding! Their customer service goes above and beyond! They are friendly, patient, and very knowledgable! They exceeded my expectations, and I will definitely deal only with them in future.

Share on Facebook

Was this review helpful to you? Yes | No
Bstrong007
12/4/2011 10:43:01 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Winters, Steve Elliott, Bridger Harrison

My Review of BMW of Pleasant Grove:
I went into the dealership to simply compare the BMW with the Audi, which I had intended to buy. The result was that they had the perfect car I wanted (535xi) and a great price. Everyone was very friendly and answered every question, and we're very straight forward and low pressure. Now, after two days I am very pleased with my choice with no regrets.

Share on Facebook

Was this review helpful to you? Yes | No
blakecox13
10/21/2011 4:06:49 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Keith, and Mag

My Review of BMW of Pleasant Grove:
This Dealership is just a great dealership period! I would recommend BMW of PG to anyone, because I am confident they will be taken care of. Thank you again!

Share on Facebook

Was this review helpful to you? Yes | No
marcusmcreynolds
8/11/2011 12:30:06 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Parker Despain

My Review of BMW of Pleasant Grove:
I have now bought two cars from here, both from Parker. The first was a used 2007 355 and the second was a new 2011 335. I have been very impressed with the service they gave, they really go the extra mile. Parker has always been there to help out even when the car goes in for a service. All work that has been carried out was fantastic and I will for sure buy there again especially from Parker.

Share on Facebook

Was this review helpful to you? Yes | No
accendo
8/10/2011 8:09:45 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Parker Despain, Collin Peay

My Review of BMW of Pleasant Grove:
Parker, Troy and Collin and the rest of the team at BMW of Pleasant Grove have taken first-class care of me many times. I've used their service department many times with great satisfaction and when it came time to get something new earlier this year, they helped with my decision (I was having trouble choosing between two models) without any unnecessary pressure and made the ordering process quick and easy! When it came time to take delivery, everything was ready to go and they took time to make sure I understood all the new features in my new 135 coupe. I recommend BMW of Pleasant Grove very highly!

Share on Facebook

Was this review helpful to you? Yes | No
Timothy@citipublishing.com
6/14/2011 11:17:12 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Thomas Burgess

My Review of BMW of Pleasant Grove:
World class service consistently, from top management to service, sales, parts, and admin. Customer satisfaction at it's best. I would highly recommend this dealership.

Share on Facebook

Was this review helpful to you? Yes | No
dvd_ra
3/21/2011 8:01:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Keith Curtis

My Review of BMW of Pleasant Grove:
I own a two BMW's and BMW Pleasant Grove has been the best dealership I have ever visited so far. they have nothing but great customer support. the staff is efficient at their job and they take good care of their customers. I recommend this dealership to anyone.

Share on Facebook

Was this review helpful to you? Yes | No
xjaden
2/18/2011 11:43:52 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Collin Peay

My Review of BMW of Pleasant Grove:
Collin Peay and Troy Young give the best customer service I have received at any of the car dealerships I have done business with during the past 26 years I have lived in Utah. It is this level of service that makes me drive the extra distance to BMW of Pleasant grove for sales or service.

Share on Facebook

Was this review helpful to you? Yes | No
dbranca
2/15/2011 1:53:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Parker Despain

My Review of BMW of Pleasant Grove:
BMW of Pleasant Grove is a very mature dealership for being new. My wife and I had visited the dealership multiple times this past summer while deciding which vehicle we wanted. We met Parker Despain and worked with him over the next several months discussing vehicle options, colors, and financial terms. Ultimately we decided to take delivery of the new BMW at the factory in Munich. Parker went out of his way multiple times to make the process easier and more convenient for us, which resulted in him making several trips to Salt Lake City in order to help us. He was always courteous and I felt that we were getting great value for our purchase. The dealership is clean and well organized and we felt welcome and comfortable during every visit. We also worked with the service department to put on new wheels and tires and the service department was excellent to work with, clean, and respectful of our new BMW. Overall I have no reservations in recommending this dealership and its full complementary of services. We'll definitely return to this dealership for all future BMW purchases.

Share on Facebook

Was this review helpful to you? Yes | No
rynro98
2/13/2011 11:51:37 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Parker Despain, Collin Peay

My Review of BMW of Pleasant Grove:
When my wife and I were expecting our fist child in 2007 we decided that we would like a larger vehicle than what we had. We shopped for a small SUV and were more impressed with BMW of Pleasant Grove than anywhere else we looked. We leased a 2007 X3 Si. We loved our X3 and so did our Daughter. Fast forward to summer of 2010. We were expecting Daughter number two. Our lease was ending soon and I thought: new baby, new BMW. It made sense to me anyway. My wife and I decided to look at all large SUV's that interested us. And so I started looking in the late summer. It was the same experience. No one treated us as good as Collin and Parker at BMW of Pleasant Grove. They know their product better than any of their competitors. They take the time to get to know you better than anyone else. During our X3 experience, when we would take the car in for service, Collin always greeted me by name and asked how everything was going. When we decided to purchase a new X5 Parker and Collin helped us order the one that we really wanted. It was great to work with these two, who are so passionate about the product that they sell. We couldn't be happier with our new X5, or the purchasing process at BMW of PG. I would recommend them to everyone looking for the Ultimate Driving Machine, with the Ultimate Purchasing Experience!

Share on Facebook

Was this review helpful to you? Yes | No

Reviews 11-20 >>