We were looking to buy an All Wheel Drive Wagon, as an extra car for our snowy CT winters. Found a used 2007 BMW 328xi wagon on the lot in Arctic Blue after driving by on a Sunday night. The interior was in amazingly clean condition, with beautiful tan leather and 70k well maintained miles. Beautiful burl wood dash, bluetooth, moonroof and split folding rear seats. After contacting dealer, made an appointment to bring in our possible Mini Cooper trade and to test drive the vehicle. Assigned to David Quaglio, we initially test drove that car, as well as a sedan they had on the lot. We also tested other cars including an Audi Avant Wagon via another dealer and did some research, but there was no comparison. As a previous BMW owner, I knew there wouldn't be. David was kind, personable, and very knowledgable. The only way to buy a used car, really, is through that brand's dealership. And because this car had been serviced there, it was a slam dunk. After two days of haggling first over a trade (which we decided not to sell), David came back with a great deal as a straight buy as we asked. The car was prepped and ready within two days. Here's where the difference happens in buying a used BMW, versus just another used car. When the car still showed some dirt in the trunk area, after their detailing/prep, David made sure it was cleaned up properly by speaking to the detailing manager before leaving the garage. He also ensured we received our second key fob and provided an owner's manual for the car, only days after one for an X3 had been placed in the car. Just two examples of how BMW ensures every buyer, even one buying an older used car, is treated well like all BMW customers. This dealership is well run and we'd recommend David to anyone in the market for a new or used BMW.
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