A Great Experience! and a Great Deal!

NayColle Wright made the entire process completely seamless. Walked in on 3/6/13 not even certain I was in the market for a new car and by 3/12/13 there was a new X3 parked in my garage. She handled the whole process with complete professionalism and was genuinely concerned that I understood every step of the process and most importantly that I was happy with everything that transpired, which I was. I wouldn't buy a BMW from anyone other then NayColle who is as professional and knowledgable about BMWs as she is good looking, which is always nice to deal with people as concerned about how they present themselves when one contemplates the purchase of such a beautifully designed automobile. Handsome is as handsome does.

She introduced me to my own private Service Advisor, Melony F who knows the X3 inside and out which is most reassuring given the relative complexity of this vehicle, plus how often does one get a service advisor as good looking as Melony who also happens to be a total car nut, which is the best of all possible scenarios. That said, I actually don't expect to see much of her, because the BMW's I've owned in the past have been completely reliable, but it's a nice change to have someone as easy on the eyes as Melony to help you, rather then the usual, burly male service advisor one normally associates with auto service. Don't let her looks fool you though, she knows BMWs as well as any guy, maybe more so.

Bruno, Emillio and Tammy on the business side of things handled all of the paperwork, tags and titling with total efficiency, I would highly recommend BMW of Sarasota, and this team of competent professionals in Sales, Service and Business Affairs in particular.

A car as well engineered and pleasing to the eye as the BMW demands and equally aesthetic buying experience, BMW of Sarasota delivers that and then some.

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I was extremely satisfied with the over all service I got !arnold was extremely helpful and explained every detail of my new car ! I would recommend Arnold to all my friends ! He took his time with my sale and he didn't rush me into any sale ! There's nothing worse than a pushy salesman ! Arnold made you feel like part of the family ! Great job Arnold !

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Richard Liammari was our salesman and we were looking for a certain type of car which he found for us. There were a few things wrong with the car and he made sure that they were fixed or replaced. Overall it was a very good buying experience and Richard made the whole transaction painless and stress less. My wife loves the car and we are both very pleased with Richard,the dealership, and the entire experience.

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My wife has been wanting to buy a new BMW so when we received a flyer from BMW of Sarasota for a free $50 gift card to test drive a new car we were happy to go.

Typical car dealership "we lost your paperwork" or "it was not entered in the computer" was what we received.

On Sunday September 2nd we visited BMW of Sarasota and test drove new BMW with Ari Caster. We were receive a $50 gift card for our efforts per their offer. This process took well over an hour.

After two weeks we ask, "Where is our gift card?"

James Young says, "Ohhhhhhhh, Ari did not enter your name in the computer, come back and test drive again."

After this kind of treatment why in the world would we ever even consider buying a car for a dealership so quick to cheat you out of $50?

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All of the people I have dealt with at BMW have been exceptonal! Ed was very customer service oriented and detailed in talking me through all of the options of my new car, in addition to connecting my Satellite radio and the connection of the BMW Assist Program. Fabio, my sales rep, was and continues to be very customer service oriented. And, Tammy, the Finance Manager was also very friendly and great to work with. All in all - a great team!

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my wife and I had a great experience with moe,I would recommend anyone to request him for a great sales experience.the delership is top notch!!!

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I have been leasing BMW's since 1998 and this new lease was by far the best transaction. Care Paige, Client Advisor, was extremely knowledgeable and provided great insight to the BMW promotions that were available. I felt as though I was the only client and was treated
fist class. The delivery of tte 2012 Z4 was a wonderful experience having all options on the car explained in detail so I was ready to drive and enjoy all of the amenitties.

I was so pleased by the way I was treated from the time I waked into to the final transaction.

I strongly recommend BMW oof Sarasota and Carey Paiige.

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We visited BMW of Sarasota and first met John Webb in March 2012 when we were replacing the older of our two Lexus cars with a newer used car. We have been very satisfied owners of Lexus cars since 1994. This year we decided to look at other brands, although we didn't expect to find any that could compete with Lexus high standards of customer service, comfortable ride and luxury amenities. We looked at and drove Buicks, Cadillacs, Audis, Mazdas, and Lincolns and did not find a car we liked. On the way to the Lexus dealership, we decided to have one last look at a different brand and stopped at BMW. John Webb warmly greeted us and when we told him we knew nothing about BMWs, he gave us a very clear and concise overview of BMW cars, kindly answered our many questions, honestly provided pros and cons of each car available, and allowed us to drive all of the cars we were interested in. John was honest and straight-forward and at no time did he disparage Lexus when we asked for comparisons. We did not feel pressured in any way to buy a BMW or to buy it immediately. But, with John's help on our first visit we found and bought an affordable 2009 328i that met all of our criteria for trying out a different brand than Lexus. John Webb efficiently handled the paperwork for the purchase at the dealership and provided excellent follow-up. We highly recommend visiting BMW of Sarasota and using John Webb as your sales representative. We enjoyed the comfortable environment and excellent service at the dealership and John Webb's professional and special handling for us. And we are having great fun driving a BMW with its unique steering, handling and performance!

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Our impression of the sales process and financial presentation of the lease details was poor. We mostly dealt with Mr. Bruno Demir, sales manager. Although the dealership set up two test drives for us, the less than clear playing with financial numbers drove us to leave the dealership. There was a significant conflict between this dealership and another to acquire the car with the colors and options we thought we wanted. BMW corporate in NJ did not care at all and told me that they don't get involved between dealer disputes. So much for the BMW experience. Not only did we leave this dealer, we left BMW forever. We are happy to have purchased the competing luxury brand Lexus over the BMW.
John
Sarasota, FL

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I JUST PURCHASED MY 08 528 from BMW of Sarasota. I must say that working with Philip Boone was a great buying experience. He was knowledgeable about the car and always kept me informed of vehicles that were in my range and expectations. I havent had any problems with the car at this time and would recommend anyone to BMW Sarasota and Mr. Boone.

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