"Would no recommend to anyone "
Went in to purchase a pre owner 2013 BMW 335i xdrive with 27,800 miles but they talked bout the car like it was fully loaded. The car didn't come any packages or anything at all but it was my mistake and I overpaid for it.
After owning the car, it didn't have the inspection sticker, as the dealer is supposed to have it on the car, and I was not given a pink slip to indicate that I should get a sticker within 14 days. For that, I received a ticket without knowing that the dealer is supposed to provide it u too the police officer had told me.
The car had issues with the breakers, transmission, engine oil being on low level every month after chaing it and the ac would
Blow hot air for 5 minutes before cooling down.
Overall, I would it recommend this dealer to anyone as they are pretty much ripping people off and they sell their talk rather then their cars.
I have been with JMK BMW since 2001- I just purchased my 3rd BMW. Tino, Paul, Jacob, Will and Beatrice have flawlessly excelled at providing excellence in service for 15 years+. They know BMW and always provide a loaner when my car is being maintained. Hands down they make JMK shine!
I got my X5 from BMW of Springfield, Helen Ng was my sales manager. She helped me a lot.
(1) Price negotiation was easy, configuration process and all the paper work were transparent, no trick was played by this dealer (compared to my local dealer BMW Greenwich, which treated me like a fool and tried to sell me the X5 at MSRP). That's the reason I choose BMW of Springfield.
(2) Sales manager and finance manager were very helpful here.
(1) The registration and plate took too much time, it wasn't ready even after my temporary plate expired. I had to leave my car in the garage and make several calls to push them. Not sure who to blame, maybe the DMV guys :(, but I am happy finally I got the plate.
Overall: I will recommend this place to my friends to get BMW.