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BMW of Springfield

4.8

480 Lifetime Reviews

391 US Highway 22 E, Springfield, New Jersey 07081
Call (866) 407-5013

Top Reviewed Employees

Agata Grzebyk, BMW Client Advisor, BMW of Springfield

Agata Grzebyk

BMW Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
James Kreie, Client Advisor, BMW of Springfield

James Kreie

Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
VP  Patel, BMW Client Advisor, BMW of Springfield

VP Patel

BMW Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Artrus  Youman, BMW Client Advisor, BMW of Springfield

Artrus Youman

BMW Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

May 15, 2017

"Amazing Service Department - always there when you need them"

- jodia11

This review is a bit belated but so well deserved. Truly hope that you will acknowledge these amazing representatives: Gabe Coehlo, April Quist and Jeremy Britanak who went above and beyond. I am the proud owner of a BMW Hybrid 5 (535). While driving the car, only after purchasing it a month or so prior, one of the alert lights went on, without an appointment, I pulled right into the service center, explained the situation and showed them the alert . Immediately, they had a customer service representative come talk to me and look at the car. His name was Gabe Coehlo. Gabe explained that the car would need to be kept over night and set me up with a loaner car. While there my sales rep, Jeremy Britanak saw me came right over and asked what was wrong and connected me with April Quist. April immediately engaged and kept the process moving. The particular service issue took longer than the basic 24/48 service call. This problem caused me to be without my car for a bit over 2.5 weeks. Gabe, Jeremy, April are outstanding in every way, Personable, patience and honest. Each one of them stayed connected with me though the process, alternating updates on progress and made sure I was comfortable in the loaner issued and understood the next steps needed in the repairs. My experience was excellent from start to finish. Communication was top. They kept me informed every step of the way and continually reassured me. Outstanding customer service from some amazing teammates, that you should be honored to have representing your company. I thank you, April, Gabe and Jeremy and thank you BMW of Springfield for your wonderful caring team. With Sincere Appreciation, Jodi

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Employees Worked With

Gabe Coelho
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeremy Britanik
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : April Quist

April 19, 2017

"Excellent Experience"

- DL5

Sales and service top notch, I would strongly recommend this dealership to friends. Agata was very thorough and professional and answered all questions posed. Ty did a great job in Finance.

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Employees Worked With

Agata Grzebyk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ty Alanos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

April 08, 2017

"Stopped in just looking and ended up with a lease James "

- Dot123

James was very pleasant informative and 5 star treatment as was your financial advisor. They both work well together and give them both 5 Stars..

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Employees Worked With

James Kreie
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Not sure what finance person was

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Photos & Amenities

  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Authorized Parts Store
  • Rental Car Service Onsite
  • Television
  • Vending Machines
  • After Hours Drop-Off
  • Express Service
  • Free Drinks
  • Authorized Accessories Store
BMW of Springfield, Springfield, NJ, 07081