"A HAPPY Customer - Tawny "
Buying a luxury vehicle can be stressful. However, John Carruso and the BMW of Westlake team understand the meaning of putting the customer first and demonstrating EXCEPTIONAL SERVICE! My experience with this team over the past 3 years has been nothing but stress free including the purchase of my new vehicle. John's responses to my many questions, compassion, and genuine concern for meeting my expectations literally brought me to tears. Rarely, do you find people who truly care about what you want and how you want it. John and the team are shining examples of how I define BEST IN CLASS SERVICE. For people considering the purchase of a car, choose BMW of Westlake where I am confident you will leave fully satisfied. May God bless John and this team.
Sinerely, Tawny Jones
Employees Worked With
Other Employees :
Nick - BMW Genius
"Very happy buying a car there"
When in market for a BMW went to Bmw of Westlake. The sale person Jerry Mancini was very helpful. At the time last year price was more then I wanted to spend for a car I cannot drive due to my job. This year decided to buy a car all wheel drive that I can enjoy more. Found a 2014 cpo 640 xi I went out to dealership test drive. Was very happy. There where a few issues with the car.they took care of all the issues before making an offer. After that I gave them full price for car. There was no preasure to buy. They did not waste my time. And I felt rhere was no bs practice at that dealership. When picked up car they went over everything. I will recommend dealership and buy my next car from them. Sincerely Richard mott
"Great customer experience "
Ken Delk was very easy and helpful to work with. The sales and delivery process from start to finish was quick and smooth. I would highly recommend Ken to anyone in the market for a BMW.