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BMW of Westlake

4.9

1,027 Lifetime Reviews

24690 Sperry Drive, Westlake, Ohio 44145
Call (440) 887-0000

Top Reviewed Employees

Ken Delk, Client Advisor, BMW of Westlake

Ken Delk

Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Qasim "Q" Shirazi, Client Advisor, BMW of Westlake

Qasim "Q" Shirazi

Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Niedzwiecki, Business Manager, BMW of Westlake

Mike Niedzwiecki

Business Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jerry Mancini, Client Advisor, BMW of Westlake

Jerry Mancini

Client Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

May 26, 2017

"A HAPPY Customer - Tawny "

- Tawny

Buying a luxury vehicle can be stressful. However, John Carruso and the BMW of Westlake team understand the meaning of putting the customer first and demonstrating EXCEPTIONAL SERVICE! My experience with this team over the past 3 years has been nothing but stress free including the purchase of my new vehicle. John's responses to my many questions, compassion, and genuine concern for meeting my expectations literally brought me to tears. Rarely, do you find people who truly care about what you want and how you want it. John and the team are shining examples of how I define BEST IN CLASS SERVICE. For people considering the purchase of a car, choose BMW of Westlake where I am confident you will leave fully satisfied. May God bless John and this team. Sinerely, Tawny Jones

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Employees Worked With

Other Employees : Nick - BMW Genius

May 26, 2017

"Very happy buying a car there"

- 640x1

When in market for a BMW went to Bmw of Westlake. The sale person Jerry Mancini was very helpful. At the time last year price was more then I wanted to spend for a car I cannot drive due to my job. This year decided to buy a car all wheel drive that I can enjoy more. Found a 2014 cpo 640 xi I went out to dealership test drive. Was very happy. There where a few issues with the car.they took care of all the issues before making an offer. After that I gave them full price for car. There was no preasure to buy. They did not waste my time. And I felt rhere was no bs practice at that dealership. When picked up car they went over everything. I will recommend dealership and buy my next car from them. Sincerely Richard mott

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Employees Worked With

Jerry Mancini
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

May 24, 2017

"Great customer experience "

- Emuel8167

Ken Delk was very easy and helpful to work with. The sales and delivery process from start to finish was quick and smooth. I would highly recommend Ken to anyone in the market for a BMW.

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Employees Worked With

Ken Delk
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Featured Inventory

Used 2016 BMW 320i, $39000

2016 BMW 320i

$39,000

View Vehicle Details
New 2016 BMW 528, $55795

2016 BMW 528

$55,795

View Vehicle Details
New 2016 BMW 428i, $51850

2016 BMW 428i

$51,850

View Vehicle Details
New 2016 BMW M4, $91435

2016 BMW M4

$91,435

View Vehicle Details

Photos & Amenities

  • Customer Lounge Area
  • Free Loaner Cars
  • After Hours Drop-Off
  • Free Coffee
  • Cable TV
  • Free Drinks
  • Free WiFi
  • Television
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Drive-In Service
  • Vending Machines
BMW of Westlake, Westlake, OH, 44145