"Purchase of a preowned car"
Salesman was helpful with the pre owned Ford Escape that we purchased. He answered all or our questions and knew about the car even though it was a Ford being purchased at a Chevy dealer.
"Great used-car buying experience"
I have been researching used cars for over 1 month. In that time period, I have contacted Kyle at Baeirl several times, and each time he was quick to respond and completely answered all questions. I was having a hard time scheduling a time to visit the dealership for a test drive, so Kyle drove a car to me at work. His service definitely exceeded expectations. I ended up buying a car from Kyle, and the purchase process was quick, efficient, and very low pressure. I would definitely recommend working with Kyle and Baierl again.
"I was not a happy camper."
I was told I'd get 3 months of free xm radio, only to find out that it wasn't even available on my Trax. I was very disappointed.