Bankston Ford of Frisco Ltd Co.

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Bankston Ford of Frisco Ltd Co.:
I found Bankston Ford Frisco to be a very poor experience. It took over an hour for anyone to come out to the lot while I was there, they were standing in front of the door talking. I was the only customer that was there at the time as well (2:00 on a Friday afternoon). When Scott finally came out he was unhelpful, knowledgeable, border-line rude, and wasn't willing to even take me around to look at the vehicles. He stood in one place and pointed and wasn't willing to check if I was eligible for the Ford loyalty discount on the two Ford vehicles that I already own. I was very disappointed in my experience with this dealership and most notably Scott. I am looking to buy a vehicle within the next week and he was told that when he finally came out to "help" but that didn't matter to him. Never again will I step foot on Bankston Ford's campus because of this.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Bankston Ford of Frisco Ltd Co.:
I have been dealing with Bankston Ford of Frisco for a little over a year and have found them to one of the friendliest and professional dealerships that I have worked with. My wife and I have purchased three vehicles from Carlos in the last year. Carlos is a very hard working salesman and will work with you to assist you with finding the best car for your needs. There is no pressure from anyone at this dealership and they will do everything possible to make you the best deal they can. I have also worked with their service department and would recommend Drew Lilliston for all of your service needs. He is open minded and will listen to your issues and will find the best solution to the issue at hand. Everyone at Bankston Ford of Frisco is very friendly, knowledgeable and helpful from the guy at the parts desk to the General Manager, Jason. They will make you feel at home and make you want to come back again. If you are looking for a new ford vehicle please take the time to stop by and see Carlos. You will be glad you did. Tell him Jason sent you.

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