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Barbera Autoland
Philadelphia, PA
903 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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903 Reviews of Barbera Autoland
Helpful September 14, 2022
Otis Young is terrific! he listened respectfully , accepting that i did not have to be "sold"...and this is rare. most important, though, is that Otis did all the work se he listened respectfully , accepting that i did not have to be "sold"...and this is rare. most important, though, is that Otis did all the work seamlessly, even calling our insurance agent to add the car to our policy. a PLEASANT experience, free of anxiety! Excellent manager as well, who worked with us to get to the right price. Thank you Barbera Autoland. More
by pattystcroix
Employees Worked With
otis young, coach jose
August 31, 2022
I recently purchased a car from there, it was a great experience, they listen,understood what my budget was and gave me options to stay under budget. I left with the car I wanted for the price I wanted!! experience, they listen,understood what my budget was and gave me options to stay under budget. I left with the car I wanted for the price I wanted!!! More
by KyleC
Employees Worked With
Warren "Kenny" Nix Jr.
May 06, 2022
I love this place customers service is off charts every one is awesome third car I got from them the place to go for a new car. Ppl check them out this is where I only buys car from one is awesome third car I got from them the place to go for a new car. Ppl check them out this is where I only buys car from More
by V.williams6571
Employees Worked With
Sheena Reilly, Jarvis Pinard-McKinney, Hardy Roa
April 28, 2022
I went to check my options at the end of my previous lease and I feel like a got a great deal thanks to their associated Oscar Reyes. I told him what I wanted in my new car and he did all the possible lease and I feel like a got a great deal thanks to their associated Oscar Reyes. I told him what I wanted in my new car and he did all the possible to check out all the items on my wishlist. Also, after I had to come back to deal with an issue with the old lease company and Oscar went above and beyond, helping me to deal with them. I truly appreciate Oscar's Oscar help and great service. More
by Diana Romero
Employees Worked With
Oscar Reyes
April 06, 2022
Ms Rebecca and sister ivy Watson team up to assist me at the last minute. Everything went awesome.. team work makes the dream work.. thx a million guy the last minute. Everything went awesome.. team work makes the dream work.. thx a million guy More
by burtonayoung
Employees Worked With
Warren "Kenny" Nix Jr.
February 17, 2022
OverviewReviewsUsed CarsServicesPhotosUpdatesProductsAbout Reviews from the web DealerRater 4.1/5 885 reviews Womply 4.2/5 2,303 reviews Carfax 4.4/5 195 revie CarsServicesPhotosUpdatesProductsAbout Reviews from the web DealerRater 4.1/5 885 reviews Womply 4.2/5 2,303 reviews Carfax 4.4/5 195 reviews Google review summary 4.4 ( Rich Jennings Rich Jennings Local Guide·1 review a day agoNEW !!!!!!!!!?!!ABSOLUTELY DO NOT SHOP OR HAVE A VEHICLE SERVICED HERE!!!!!!!!!! I HAD SERVICE 2 TIMES HERE AND BOTH TIMES DAMAGE TO VEHICLE TO NOT BE TOLD OF SUCH DAMAGE I NOTICED ON MY OWN.....PAST ISSUE WAS TRYING TO GET ANYONE TO HELP WITH THE CONCERN TO FINALLY GET A MANAGER WHO ALL SHE WANTED TO DO WAS YELL ON THE PHONE AS I WAS THE CUSTOMER WITH THE CONCERN...THERE IS QUITE A FEW PEOPLE WORKING HERE AND AT SOME POINT SOMEONE HAS TO TAKE CONTROL AND MANAGE THIS OPERATION..THE COMMUNICATION IS TERRIBLE AND ALL THE CONCERN FROM THE DEALERSHIP IS THE SURVEY..THEY BEG YOU TO GIVE GOOD GRADES ON THE DEALERSHIP SURVEY!! THERE ARE MANY OTHER DODGE/ JEEP DEALERSHIPS IN THIS AREA PLEASE SHOP SOMEWHERE WHERE YOU AS THE CUSTOMER GETS THE PROPER TREATMENT A CUSTOMER SHOULD BE TREATED WITH. PLEASE TAKE YOUR BUSINESS TO A BUSINESS THAT WANTS YOU TO BE A REPEAT CUSTOMER AND SHARE YOUR POSITIVE EXPERIENCE WITH OTHER POTENTIAL CUSTOMERS...WELL. IM HERE TO PLEASE ELL YOU DO NOT SHOP HERE!!!!!!!!!! More
by Richtori72
Employees Worked With
SERVICE
November 20, 2021
Poor service, poor customer service. The worst experience I have ever had two thumbs down. I purchased a gas tank for my pick dodge pick up truck Three months ago. . Never got a courtesy call email or corres I have ever had two thumbs down. I purchased a gas tank for my pick dodge pick up truck Three months ago. . Never got a courtesy call email or correspondence. so I called the dealership and they could not find or locate the part that I needed. So I then drive all of the way from Virginia to the dealership to get a refund and they did not want to give me my money back cash or check . Did not apologize nor even tried to help me with my situation . No explanation whatsoever I tried to speak to the head of the department as well as manager everyone refused to speak to me. I asked when I would get my money back they told me they don’t know . They will get back to me when they can . Do not do business with this dealership they are crooks More
by Gamareyenterprises
Employees Worked With
Pamela McMenamin
November 17, 2021
I'm not happy at all.We purchased a 2020 Jeep renegade I'm not happy at all. We purchased a 2020 Jeep renegade brand new and we have been told by many people that we were over charged for the vehicle as I'm not happy at all. We purchased a 2020 Jeep renegade brand new and we have been told by many people that we were over charged for the vehicle as it was a base model and not the trail hawk. Also, the 2020 Jeep renegade had tires that weren't right and they had shifting belts. We weren't even allowed to test drive the vehicle before purchase because of Covid-19 at the time. That day we noticed the alignment was off and a few weeks later we noticed a slight bulge in one of the tires sidewall. They started showing signs after a little while of driving that the tire had a shifted belt. We had figured out that all 4 tires had the same issues as the other 3 has that same tiny little line and started getting more noticeable as we drove the vehicle. We go back to the dealer as the vehicle is not even a month old and Shawn Warner scheduled an appointment over a month later and wouldn't or couldn't go any sooner so we had to wait with bad tires. Finally we get an appointment, Shawn Warner and his shop guy said "Your tires are bad we cannot align your wheels" and we said "We know this appointment was to replace them" so they wanted us to pay over $500 dollars for new tires and after arguing and everything else over the course of 2 weeks, Kelly Mckenna finally agreed to sell us 4 new tires that "Have a warranty". My problem is, how come the "New tires" that came with the "Brand new car" didn't have a warranty? Also Kelly Mckenna, gave us a deal that when we buy 3 at original price we get one free and no mounting costs but the day we went there we had to argue and ham and hall as Shawn Warner charged us for all 4 and we finally made a big stink about it in the office until finally Kelly Mckenna honored that but still didn't honor the free mounting. Now they wont even honor the tire warranty as one of the new tires have an issue now. I legit instructed my best friend to go to Gary Barbera because "Barbera Cares" and even goes around and saying that same thing but those people in his office all were complete and total xxxxxxxx and cannot keep they,re word for anything. Not one person wants to work with a single mother or even help. That place was disgusting. More
by User
Employees Worked With
Joe Donia, Kelly Mckenna, Shawn Warner, Jarvis Pinard-McKinney
