I am terribly sorry to see that your experience wasn't perfect when purchasing your 2007 Cadillac. I completely understand your concern and I wish that you had come to me or my General Sales Manager so we could explain our internal warranty a bit better since it appears that even with the warranty sheet that was given to you, you are still under the impression that "seepage" is something that is covered under our warranty. You are correct that your Cadillac does have some small seepage with the oil; however there are no warranties that cover a seeping oil pan, only if they are leaking. Our goal is always to make sure our customers are as happy as possible with their purchases and is it quite clear from your review that you certainly weren't. I wish we could cover every issue that happens with the pre-owned vehicles we sell but unfortunately that just isn't the case and that is also why we offer a fleet of extended service contracts, even though they still wouldn't have covered small seepage. I wish you the best of luck and if there is anything we can do for you, or if you would like to discuss this situation further please do not hesitate to email me at email@example.com as I would like to attempt to rectify this situation for you. Thank you for your feedback though, as this is the only way we will grow.
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