Auto Discount Mall

I drove an hour to go see a vehicle. Before leaving I asked if there were ANY issues, they said no. I get there and I can see the usual, chipped rain guard, paint scatched/chipped. Go fo Before leaving I asked if there were ANY issues, they said no. I get there and I can see the usual, chipped rain guard, paint scatched/chipped. Go for a test drive, theres some Obvious issues with the windows. I pull back in the parking lot and the vehicle completely shut down! Twice! Horrible experience, 1,000% scammers. I thought it being pulled out, running, window half down waiting for me was a courtesy... It was an obvious cover up so I would not see the window issues or that it would shut off at sharp turns. More

Bought a VW Jetta. It was running rough when we got there, They changed plugs and it was fine. Drove it for a short while after purchase and noticed it was burning a lo It was running rough when we got there, They changed plugs and it was fine. Drove it for a short while after purchase and noticed it was burning a lot of oil. This is what was fouling the plugs. My opinion is they were aware of this. In hindsight, perhaps I should have considered this too, but I am not a mechanic. After having it examined, I am told it needs a new engine. Won't go back. More

If I could leave zero stars I would. Buyer beware. Total xx of a place. Young kid doesn’t know much. Tried to tell us the 335i 2014 white bmw was in great condition, nothing wrong with it... get there, obvi xx of a place. Young kid doesn’t know much. Tried to tell us the 335i 2014 white bmw was in great condition, nothing wrong with it... get there, obvious front end damage and issues with second gear. Asked what happened - for the front end damage he apparently had no idea, go figure. For the second gear issue, again “no clue”. We asked if they inspect their cars and test drive them when they come on the lot and he said yes of course and they have to pass a pre inspection. So how did no one find these issues? Lack of professional and detail. He said he hadnt personally taken the car off the lot.... shows us the car fax, no report of this damage done to the front end. Offers if they rebuild the trans would we want it? No thanks, not interested in your xxx. also said we could buy their warranty to cover the issues. Why on gods green earth would we buy a car with the problems it had then have to pay out on a warranty??? FIX THE CARS BEFORE YOU LIST THEM. We drove HOURS down there and had asked about any issues prior to be reassured it was in good condition and no problems. SERIOUSLY - 10/10 Do NOT recommend. You guys shouldn’t be in business. Oh and- the car was so dirty! No detail done what so ever and stuff stuck all over the back seat and every crevice just caked in dirt and such. More

I purchased a 2014 Chevy Camaro i love it thanks to Mason he was very helpful and knoweldable..I love my car thanks again i will come again.. he was very helpful and knoweldable..I love my car thanks again i will come again.. More

Hands down the most unethical slimey pieces of xxxx ive ever met. Not once were they honest and they were clearly speeding on some type of drug. They agreed to give me 5000 off sales price and to not start ever met. Not once were they honest and they were clearly speeding on some type of drug. They agreed to give me 5000 off sales price and to not start paperwork unless they could guarantee me 300 a month for a 25000 truck. Instead they started the paperwork, didnt give me the 5000 off the sales price and my payments ended up being 412 a month. Not to mention they kept me there for 7 hrs trying to wear me down. DO NOT GO TO BARTS! More

Purchase a vehicle I have to say that I had a fast nonstop action ride from the moment I walked through the door. Thank you Craig Decker for a pleasant purchasing expier I have to say that I had a fast nonstop action ride from the moment I walked through the door. Thank you Craig Decker for a pleasant purchasing expierience. More

Terrible After telling me one price after we made the decision and wanted to charge me more. 2 weeks later saying they didn't charge tax After telling me one price after we made the decision and wanted to charge me more. 2 weeks later saying they didn't charge tax More

unethical, irresponsible and unresponsive to concerns I am a lady who had decided to switch from a Cadillac DTS sedan to a newer Cadillac SRX. I searched the car and problems with certain models. Barts I am a lady who had decided to switch from a Cadillac DTS sedan to a newer Cadillac SRX. I searched the car and problems with certain models. Barts car shop in Anderson was rated well on Carfax and the car I liked, had complete car fax records with no issues. I drove to the dealer and inspected two cars. The Cadillac had 57,000 on it and appeared in great shape for 2011, except the rear hatch door did not open either electronically or manually. No warning lights or other issues observed. Salesman thought it might be just battery on remote. I talked to sales rep on the phone the next day and said I would like to buy the Cadillac, but the rear hatch door must be fixed. He said they would and said to call before driving up. I called at 1:30 and was told to come. When we were in the process of paperwork, salesman Anthony said the door did not work and that they had put module in it, but needed wire harness. I said they were responsible for fixing the door. He was complaining about that. Anthony said part could not come in till 2 days. He assured me that would fix the door. Per contract, he was suppose to order the part and send it to me. I was suppose to be given discount on total sales for cost of fix by local dealer. Hindsight 20-20: I should not have bought it till it was for sure fixed. I no sooner got on the road back and 2 sensors turned on. (Service Rear axle and parking assist.) I immediately called when I got home to see if this was due to wire harness part. I was told salesman had left and to call back Monday. I called Monday and asked about wire harness. It had not been ordered. I did not drive car thinking rear axle issue on all wheel drive could be dangerous. I called 2 more times 4 and 5 days later and sales man-Anthony-said he was too busy to call to see if part ordered. This is documented through text message. I was not driving and took car to local GM dealer for service near me on 11-1-18. They had car 1 week trying to fix door. I kept Anthony informed. The verdict: missing fuse, new lift gate module Bart's had installed was not programmed, lift gate switch fried due to water as well as, the rear hydraulic pump and cover soaked. Wire harness also had excessive corrosion. The GM serviceman took pictures and gave me parts. I called Anthony 11-5-18 and was told I was being screwed and they were lying. I was told to bring it up, but car was in parts. There was no fuse gone nor water issues per Anthony. He said it was the harness that still was not received! I bought car on 10-27 and got it back on 11-7 from repair. I drove up on the 11-8 and talked to manager. I showed him the corroded parts, pictures and my $1,381 bill. (I understand that big dealerships have higher fees than small businesses, however, the salesman made no effort to help rectify the problem until I called about the water issue on 11-5., plus the original harness had still not been received.) I requested they pay for the pump, switch and programming of the module they did not program. This was what was needed to fix the door that Bart's should have fixed per agreement. The manager did apologize and said he would contact corporate. 1 week later no response, The harness part was never replaced, nor ever ordered, and the hatch door now works because of GM service. Being unresponsive to concerns and irresponsible, needs to be expressed, so that other people who can not afford issues like this, do not get taken. I get it that it was used, but the door was to be fixed and the part was also in the contract and never received. It was not the problem anyways, This sales experience exemplified the car salesman who just wants a sale and no customer service. Follow-up: Corporate did call on 11-19 and the gentleman was very attentive and compassionate. .. Corporate plans to rectify my concern. They will be paying for all repairs associated with fixing the rear hatch door and service sensor issues as requested. They assured me that no similar incident would occur again. I appreciated their cooperation and follow-up on this matter. More

Great experience I needed a vehicle ASAP, and they were awesome to work with, it was fast and easy, and they made it possible to get the vehicle I wanted, they were I needed a vehicle ASAP, and they were awesome to work with, it was fast and easy, and they made it possible to get the vehicle I wanted, they were awesome to deal with, I would recommend them. And I would for sure buy another car through them. They made sure I was happy and was willing to take the extra time to make sure I got the car I wanted for the price I could afford! More

Great buying experience!! They totally honor their flyers that get sent in the mail and make the customer feel welcomed. They worked with me and around my schedule. When I had They totally honor their flyers that get sent in the mail and make the customer feel welcomed. They worked with me and around my schedule. When I had to rush off to work, they were kind enough to bring the paperwork and car to me. I greatly appreciated that and will definitely consider shopping there again. More