Yesterday, I submitted a review regarding the NAV feature on my 2017 Grand Cherokee that had
not been installed. This is a continuation of events that followed: I spoke with the Salesman and he
explain the process involved with activating the NAV feature; apparently, there had been some
miscommunication which I was not aware of. I returned to the Bayside Dealership today and was
pleasantly surprised with the manner in which this incident was handled. They were able to activate
the NAV system within a very reasonable time period and on short notice. It showed their dedication,
willingness and ability to correct the problem. I am now back on good terms with this dealership.