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Beck & Masten Buick GMC North

Houston, TX

4.0
612 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 612 reviews

April 15, 2024

Professional, friendly, answered all questions. Took their time and were patient. Sales group were knowledgeable and informative. Overall a positive experience. More

by Jimbanker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Excellent form of communication with the client and information provided easy to understand. Good customer service. More

by Nick Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

The Salesman Lovish was great. He walked through everything with my wife and I. Also helped set up the gmc app, on star. I will recommend him and this dealership to family and frie More

by cwoodcock75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Everyone was very cordial to deal with, and our questions were responded to timely. The entire process was handled by phone an IPad. The new Denali was delivered to our home, the morning after purchase. More

by hlee1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
April 11, 2024

Service was good, the staff was nice. I appreciate the thorough inspection of my vehicle to let me know everything that was wrong with my vehicle. I appreciate the quick response from the More

by ginger11582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Itaty, Cameron and other staff members that worked closely were awesome
Apr 12, 2024 -

Beck & Masten Buick GMC North responded

It's wonderful to hear about your positive experience with the service at the location you visited! From the thorough inspection to the quick response to your questions, we provided excellent care for your vehicle. The courtesy rides and convenient hours added to the overall positive experience. Thank you for recommending us, and we look forward to providing you with quality service in the future as well.

April 10, 2024

Man where can I start. From the first time walking through the door the customer service was excellent. I was offer a beverage. And my sales person Manning was awesome he More

by Lillymaurice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manning
Apr 10, 2024 -

Lillymaurice responded

Awesome experience.

Apr 12, 2024 -

Beck & Masten Buick GMC North responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 10, 2024

All your advisors are exceptional and have great customer service. Lee always makes sure things are completely top notch. More

by jpq2246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Valesquez
Apr 12, 2024 -

Beck & Masten Buick GMC North responded

It's fantastic to hear that you had a great experience and that Lee provided top-notch assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 09, 2024

Took my truck in for repairs and requested an oil change as well. They usually wash my truck whenever take it in for service. Not only did they not wash it, they didn’t change the oil and left finger/hand p More

by Texanmike3459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sy’Quoia James
Apr 11, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 09, 2024

This dealership was sold they tried to charge written contract on oil changes in contract. Even now they keep raising the price. They kept the name for the customers. This is a deciving practice. More

by suadan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Apr 11, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 09, 2024

JohnAngel We are always so pleased with the excellent Service that we receive from Beck & Masten. Thank you Syquoia for such pleasant a and professional Service with A Smile. More

by ANGELLEWIS2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Beck & Masten Buick GMC North responded

It's fantastic to hear that you had a great experience and that Syquoia provided pleasant assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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