Beck Toyota Scion

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Wendall Dossett, Steve Rose

My Review of Beck Toyota Scion:
I have already recommended this dealership and the employees I worked with personally to friends and family. It feels good to know that the people of Beck Toyota would be helpful in the future should I ever have ANY questions. Thank you for a great car and the comfortable and efficient experience Beck Toyota! :)

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Luckett, Wendell Dosset

My Review of Beck Toyota Scion:
Beck toyota responded quickly to my request to buy a Toyota Prius within the next week. After I told them the specifics of what I was looking for they gave me the best price within a 50 mile radius. On top of the quick response and the awesome price when I told them of my difficulty getting down to pick it up, Mike drove my new vehicle to my office where we did all the paperwork and he showed me all the features of the car. It was a wonderful buying experience.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Wendel D., Richard

My Review of Beck Toyota Scion:
The staff was very friendly and helpful, and accommodated us very well. The entire process was quick and professional. My car is beautiful! And we got it at a great price! the overall experience was very nice. Employees were very attentive and answered all our questions. Thanks!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Wendell Dossett

My Review of Beck Toyota Scion:
Mr. Dossett was very friendly and helpful. My dad and I both felt like he cared about helping us decide if the truck met our needs and was in our price range. He was also very considerate and hospitable, making sure that we were seated comfortably, offered us something to drink, explaining anything we had questions about, etc.

I would recommend Mr. Dossett and the Beck Toyota Dealership because they are truly about customer service. My dad and I felt well taken care of after working with Mr. Dossett, and I would be more than happy to recommend Mr. Dossett and the Beck Toyota Dealership to my friends and family in the future.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Wendell Dossett , Steve Rose

My Review of Beck Toyota Scion:
My wife and I were in the market for a pre-owned Honda Odyssey. After days of searching online visiting autotrader.com and countless dealership sites, I knew what model and trim level I wanted. After narrowing down the search further, I began visiting dealerships with whom I've conducted business before to no avail, everyone wanted more than market value for their vans or the odometers were nearing the six digit range. After looking at a few vans in person, I found that interior cleanliness was next to impossible to find, even after going through respective dealerships' detail services.

I was frustrated to the point of defeat when I stumbled upon Beck Toyota's listing for a pre-owned 2005 Honda Odyssey EX-L. They were about $2-3,000 cheaper than anyone else with 20,000 fewer miles than anyone else even at the higher price point. I called down to Mr. Dossett and asked him point-blank, "Is this thing clean? I've seen some trashed vans today and I don't want to drive down to Greenwood only to be faced with another dirty vehicle." Wendell assured me that he had taken the vehicle in on trade personally and that the vehicle was exceptionally clean, in and out, and that he'd driven it around the block as well.

Reluctantly, I went out on a limb and took his word for it, drove down to Greenwood and took the Odyssey out for test drive. The van was virtually perfect considering it's age and mileage, I didn't feel the need to haggle one bit on purchase price. Once I returned to the dealership, Wendell and I sat down and talked numbers, he had my trade-in appraised at a fair price, and we ironed out the details. All in all, a relatively painless process and welcome end to my used-vehicle buying experience.

The reason I feel compelled to share my excellent experience with the Beck Toyota team, from Mr. Dossett to signing the deal with Mr. Rose in the F&I department is great contrast it provides from my otherwise negative opinion of the buying process formed by dealership practices. I have been jerked around every way imaginable by numerous dealerships in purchasing vehicles for my wife and myself, as well as assisting friends and family get into the right vehicles, and have never had a better all-around experience than I did at Beck Toyota.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Wendell Dossett

My Review of Beck Toyota Scion:
Thank you for providing excellent customer service during my recent visits to Beck Toyota. I really appreciated Mr. Dossett staying late on a Friday night in order to show and let me test drive a used Toyota Tundra that I had seen advertised on AutoTrader.com.

Mr. Dossett was very friendly and courteous, and he was even familiar with the company I work for, Toyota Tsusho.

There were some very noticeable scratches on the truck's tailgate, so I asked Mr. Dossett if he could reduce the asking price. He was able to do so, and the money I saved was used to get the tailgate repainted.

The only catagory that I didn't rate as "great" was quality of work. I noticed excess car polish on the truck body during the walk-around inspection. The polish initially looked like scratches, but I was able to rub it off with my finger. Not a big deal, but I'm somewhat particular about paint as I used to work in TMMI's paint shop.

Overall, I had a great experience at Beck Toyota and would recommend the dealership to others.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Wendell Dossett

My Review of Beck Toyota Scion:
Wendell was very good at explaining things to me (i.e., financing). My overall experience was excellent -- actually the best experience I've had when buying a vehicle!

I don't remember the name of the other gentleman that was helping us (a finance guy) but he was also every helpful!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Wendell Dossett

My Review of Beck Toyota Scion:
I called Wendell on Wednesday evening regarding a used vehicle I had seen on the website. I explained to him my exact expectations of what I type of vehicle I was looking for and what I was willing to pay for it. Wendell immediately told me that the original vehicle I was looking may or may not fit into my parameters, he did just receive a vehicle in that afternoon, that was in impeccable shape and would fit into what I was willing to pay. We scheduled an appointment for Thursday morning, in which Wendell showed me the vehicle, I test drove it, then came back and made the purchase. My new Ford Windstar van was exactly as Wendell had explained to me on the phone. Including Wendell, every person that I came into contact with during my time at Beck Toyota, was extremely polite and a pleasure to meet. They also acknowledged my daughter who was with me. If either myself, my family or my friends are ever in need of a used car, I will not hesitate to send them to Beck Toyota.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Wendell Dossett

My Review of Beck Toyota Scion:
The reason why we gave the Great rating to Wendell as our salesperson was because there was not a check box for a superior rating. Wendell took care of all of our needs from the moment of our very first phone call to Beck Toyota. We have absolutely no complaints about the service we received from Wendell and we would highly recommend Beck Toyota and Wendell Dossett to others. In addition, my husband and I agree if in the future we are looking for another Toyota, we will do it via the internet and ask Wendell to be our salesperson. Oh yes, we love our new used Toyota Tacoma! Need I say more.........

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Wendell Dossett

My Review of Beck Toyota Scion:
It was great doing business with Mr. Wendell Dossett.
He proved to be a professional sales person, friendly, and very courteous.

The transaction went smoothly, and I am looking forward to doing business with Beck Toyota once again in the near future.

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