Beford South Point Ford

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jab53
12/27/2006 4:32:52 PM

Overall Rating: 1.7

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Reason for Visit: Service

I recommend this dealer: No

My Review of Beford South Point Ford:
Spent hours of time and money over botched 4-wheel brake job for $38,000 Lincoln LS. The shims on the brake pads were misaligned on two wheels, and the rear pads were misaligned with the slot in the caliper piston. The shim on the front drivers side contacted the wheel causing a clicking noise and abnormal brake function. Due to the misaligment of the rear pistons, the rear pads were positioned at an angle, causing noise and uneven wear. All these issues were found when I could no longer live with abnormal and squealing brakes. I purchased all new brake pads and new front rotors for an out of pocket of over $300. Beford gave me the money back for the brake repairs and acted like they were doing me a big favor. The owner even stated that the yo-yo that did this brake job was an excellent mechanic.

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