Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Mark Nix
My Review of Benny Boyd Bastrop:
The experience began with my email from the dealer website asking for prices on three cars. I specified that I would like only email contact until I "broke the silence", and that was honored.
The website sent an auto-response immediately, so I knew that my message had transmitted OK. As soon as workload permitted (on a very busy day), Mark sent a personal note with all the information I had requested.
In subsequent emails, we set a tentative appointment, then followed up with my phone call when the appointment was near.
When I arrived, Mark showed me my first choice car, I drove it, and I bought it. I had already arranged credit union financing, so the process was simple and straightforward -- I never talked with anyone except Mark.
The only hiccup was a charge that I did not recognize, and Mark explained it readily. I was satisfied and accepted the charge. The final numbers were very close to what I had estimated in advance.
I heartily recommend Benny Boyd Bastrop in general and Mark Nix in particular. There are distinct advantages to buying from the Internet Manager!
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