Read Reviews Berger Chevrolet

Berger Chevrolet

Berger Chevrolet

2525 28th St SE
Grand Rapids, Michigan 49512


Sales: (616) 949-5200
Service: (616) 575-9344
Parts: (616) 575-9473

Manufacturer: Chevrolet

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 116 reviews

4.9

4.9 out of 5

147 lifetime reviews

Berger Chevrolet

Most Reviewed Employees

View All Employees

Cars For Sale by this Dealer

Need a New Car?

Certified: Berger Chevrolet

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Berger Chevrolet has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Berger Chevrolet

Our mission is to develop lifelong customers by providing a superior buying and ownership experience.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Cable TV Instant Financing
Children's Play Room Parts Store
Customer Lounge Area Pet Friendly
Drive-In Service Shuttle Service
Free Coffee Television

laurennadeau
2/21/2013 7:40:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nelson StorreNelson Storre
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Berger Chevrolet :

My experience at Berger Chevrolet was beyond wonderful. Everyone there was extremely helpful. They were very polite and did everything they could to help us with what we needed. They put everything together quickly and did a fantastic job. I love my new car and I will definitely recommend this dealership to others that are looking at purchasing a new car. Nelson Storre was incredibly helpful and I would highly recommend working with him when purchasing a vehicle. Not only is he a great guy but he is very knowledgeable and willing to help in every way that he can. Thank you to everyone at Berger Chevrolet!

Was this review helpful to you?    Yes | No

Twitter
AishaK
2/18/2013 7:25:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nelson StorreNelson Storre
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Berger Chevrolet :

My family and I have been buying cars from Berger for more than 25 years. I always had a great experience with Berger Chevrolet. They make you feel like a real valued customer. My family and I had purchased 2 vehicles from Berger Chevrolet once again within a years time. We had a great salesman named Nelson Storre. He was an awesome salesman, he takes his time to listen to your needs and wants in a vehicle, puts you in the right one that fits you. Most importantly he is very patient. I really would like to recommend Mr. Storre as your salesman. Aisha Kahil

Was this review helpful to you?    Yes | No

Twitter
darin421
2/18/2013 1:27:54 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian IschBrian Isch
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Berger Chevrolet :

My wife and I came into the dealership to look at and potentially purchase a new Traverse. We ended up working with Mr. Isch who was a pleasure to deal with. Mr. Isch had a no non-sense no pressure approach and we ended up making a purchase with him. I highly recommend Mr. Isch and the Berger dealership. My wife is "in love" with her new vehicle!

Was this review helpful to you?    Yes | No

Twitter
betsynowak
2/16/2013 10:33:57 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nelson Storre
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Berger Chevrolet :

Nelson was very warm and friendly throughout the entire experience. He was very informative about the features on the car and helped us set up bluetooth. He answered all of our questions with knowledge and understanding. He was great at small talk while we waited for financing and was successful at giving us a deal we could afford. I would recommend Nelson to any friend or family member looking for a car. He was awesome!

Was this review helpful to you?    Yes | No

Twitter
mollysnana
2/15/2013 3:01:06 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nelson StorreNelson Storre
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Berger Chevrolet :

When my father's car was totaled in an accident, we had a limited budget and very specific requirements for a replacement vehicle. Other dealerships tried to upsell and didn't really listen to our needs. Nelson Storre took the time to listen to our needs, walked me right to the perfect vehicle, and even drove the car to my father's apartment to sign the paperwork because getting out in the bad weather was too much for his fragile health. Great experience, and I highly recommend Nelson and the entire Berger team. Linda Knight

Was this review helpful to you?    Yes | No

Twitter
billdodgson
2/15/2013 1:42:16 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nelson StorreNelson Storre
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Berger Chevrolet :

Nelson Storre did a great job finding me the truck I needed. No Deisel pickups in stock and he found one out of state and had it here overnight! I would highly recommend Nelson and Berger Chevrolet for the best service in Western Michigan.

Was this review helpful to you?    Yes | No

Twitter
melanieksmith
2/12/2013 1:30:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nelson StorreNelson Storre
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Berger Chevrolet :

I was looking for a new truck to replace my car! Nelson Storre came to my rescue. He was able to accommodate all of my requests for my new vehicle. After only spending a minimal amount of time with Nelson , I felt like we had known each other for years and he had my best interests at heart when purchasing a new vehicle. He was very knowledgable and well informed about the inventory on hand and my new truck! I would highly recommend Berger and Nelson Storre for your next vehicle purchase.

Was this review helpful to you?    Yes | No

Twitter
Gkrusso6
2/11/2013 2:24:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nelson StorreNelson Storre
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Berger Chevrolet :

I loved working with Nelson Storre!!! I told him what I was looking for and he put me in the perfect car! He was very knowledgeable
and answers questions any time I have them. He continues to serve his customers with emails, etc even
after the sale is final. We will be in the market for another car for my husband soon, and won't go to anyone
else. As long as Nelson is selling cars, that's who we will be buying from!!!

Was this review helpful to you?    Yes | No

Twitter
ronald1ron
2/11/2013 1:34:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian IschBrian Isch
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Berger Chevrolet :

We purchased a new 2013 cruze on-line from berger chevrolet. Both the wife and myself prefer Berger Chevrolet over the other dealerships in West Michigan. The salesmans name we dealt with is Brian Isch. We would recommend both the salesman and the dealership, they are the best and the most professional in our humble opinion. Thank you Berger family .... my wife is very happy, and so am I.

Was this review helpful to you?    Yes | No

Twitter
alkajoy689
2/5/2013 9:40:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nelson StorreNelson Storre
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Berger Chevrolet :

I had decided that I wanted to check out new cars during the summer. I was feeling a little iffy on making my big purchase! Nelson did not give up on me! I decided to go in to look at new cars again in December when they were doing a cash for clunkers deal. Nelson did everything he could to accommodate me with my purchase. Everything was explained in detail to me. I got exactly what I wanted!

Was this review helpful to you?    Yes | No

Twitter

<< Reviews 1-10 | Reviews 21-30 >>