Bernardi Honda

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Amir, David and Sasha

My Review of Bernardi Honda:
I just bought my first new car at Bernardi Honda. Everyone, from the minute we entered the showroom to the day I picked up my new CRV, could not have been more helpful. We visited many Honda dealerships up on the North Shore, most of which were horrible and could not have been more disrespectful. This dealership, which is more than an hour away from my house, could not have been more different. Everyone working there, even from the receptionist helping me on the phone with turn-by-turn directions, to Amir our salesman who got us exactly what we wanted and could not have been more accessible or kind, Sasha who helped us work out what accessories we liked or decidedly what we didn't want, to David who helped us with the financial aspects. They kept the dealership open for two extra hours to help us through the entire process. They were all extremely helpful, kind, respectful, funny, and made shopping for a new car more fun of an experience than I could have imagined after visiting some truly horrible dealerships.

I've already recommended Bernardi to people I work with, and I would even return to this dealership for service on my new car, despite the distance, simply due to their kindest. If you're looking for a pressure-free dealership to buy a car, I wouldn't hesitate to recommend Bernardi!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim McGilvray, Scott Wells, Tom Spizuco

My Review of Bernardi Honda:
I bought my first Honda with Bernardi of Natick. Twelve years and 175,000 miles later, it was time to buy I new Honda. I went back to Bernardi, because my first buying experience was so positive. My buying experience today was truly a team effort. Tim made sure that I got the best deal possible. Scott took the extra effort to walk the lot with me to insure that I got the exterior/interior color combo that was most desirable to me. Finally, Tom provided me with the financing that was within my budget. Everyone worked together, so the purchase of my second Honda was fabulous! I would recommend Bernardi Honda in Natick to anyone who wants to purchase a new car. I will be back in twelve years or 175,000 miles :-)

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jonathan McGilvary

My Review of Bernardi Honda:
This was by far the best experience I have ever had buying a new car. I have purchased 8 new vehicles in the past. The other dealerships that I went to before this, I felt the sales representatives did not care about you and did not know the vehicle as well.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joel Richards & Denis Swift

My Review of Bernardi Honda:
I have purchased two Honda Civics from Bernardi Honda. Both of my Hondas were leased. At the end of my lease I returned the car and got another new Civic in April. On the Honda I returned I had already paid my 2009 excise tax. I asked the lease company to apply for the tax rebate for the rest of the year. I am now paying excise tax for my new Honda. I just got the bill and had to pay it. The lease company still has not applied for the rebate on the old lease. Every time I called them they were rude. I then called Bernardi Honda and spoke to Joel Richards. Mr. Richards said that he would help me with the lease company. He was able to get the lease company to send me the balance owed to me. I highly recommend Bernardi Honda and my sales man Denis Swift. Bernardi Honda is very helpful when you have a problem. KM

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Amanda

My Review of Bernardi Honda:
Price was high, but as they say, "it is what it is." One thing that I have notice you have started doing is you place the part that was replaced in a bag and leave it in the car. Such a great idea - makes the customer see/feel/touch what was replaced!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Nannery, Lisa Donovan

My Review of Bernardi Honda:
A terrific buying experience; everyone was very helpful and informative, with no hard sell pressure at all. The internet sales person (Lisa) gave me what I wanted (a firm price) right away, with no games or hassles. The salesperson (Peter) was great, answering questions and taking sufficient time to make me sure I got the car I wanted; he also provided a helpful tour of the facility and introduced several other employees. His sales style was upbeat and enthusiastic but not aggressive or pushy in the least. The other post-sales people (accessories, finances) were also helpful without trying to pressure me to purchase any add-ons. The price provided was excellent, and the car was in great shape when I picked it up. They were very flexible about scheduling the pickup, working around my schedule and offering to send someone to bring me to the dealership. I can't say enough about the helpfulness and courtesy of everyone, including other employees who kept asking if I had been helped and who seemed genuinely interested in making sure that I was satisfied. On the basis of this purchase, I would recommend this dealer very highly.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Muhammad and Hayden

My Review of Bernardi Honda:
So I decided it was time to buy my little sister a little gift. A car for her to drive around instead borrowing everybody else's. I decided on a Fit. I dealt with Mohammad and this was the best experience I had at any dealership. No pressure and no games. Straight forward, honest and friendly. With other dealerships I felt like prey being hunted, but this was something totally unexpected. Hayden was also a very nice guy to deal with. Overall very happy with the purchase and experience at Bernardi. Definitely will come back here even though other dealerships are closer to proximity to where I live.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mohammed Ali

My Review of Bernardi Honda:
I like Mr. Mohammed Ali too much, cannot live without him since he know the car business more than any one else. Good communciation, easy to understand my concern and help me in lease of Honda 2009 Accord car. First time I bought car honda civic in 1996 then again in 2001 then again in 2006 now finally in 2009. Many of my families members and circle of friend really interst in him for car consultants. Other because of my hearing impairments very easy to communicate in the national language and english too.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Robert and David

My Review of Bernardi Honda:
I purchased two (2) Honda's from this dealer in the last year and had one serviced there. The experience on buying was perfect. I asked for the best deal, he came back with a fair offer, I countered, he dropped to my best price. Painless, which is why I purchased another one from there.

The service experience was excellent. I have owned BMW's and Audi's in the past; then I had a family. The service (repair) was comparable. So much so it was surprising -- as I was not expecting excellent service.

Highly recommend.

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