Reason for Visit: Service
I recommend this dealer: No
My Review of Bert Wolfe Ford Porsche Audi:
Bought the Audi A8 in for a tune up, oil change, problems with the brakes, my appointment was in May 07 at 9:00 AM, once I arrived the service writer told me that they only had one Audi tech working today and could get to me when they could, but I live 2.5 hours away and the appointment was made 6 to 7 days before. Audi had a flyer that i had with me showing what they offer on the summer check up, which was the oil change, check all fuilds, belts, etc., well I got only the oil change, no inspection of anything and infact refuse to check my trans oil, and the labor rate is $75.00 an hour, I was going to pay for the extra, but was refused. To this date I have put 7 qts of oil in the car and it leaks on the brand new driveway, where I have paid Wal Mart 50.00 for an oil change and it doesn't leak, the oil change here was $135.00.
They found a problem that parts had to be order, that was ok, but they wanted there money up front, the parts cost over $540.00 and they was informed that the parts had to be on the car before June 1, 2007, cause the car was being relocated to Atlanta for the summer. The service writer told me 3 to 5 days for the parts which was in my time frame of the last week in May, this is July 9, 2007 and the parts are not on my car or will they return my phone call. I have tried canceling my payment to them on my credit card but there was other things on the charge that would not allow me, so the have over $500.00 of my money, my car links oil and when you stop at a stop light it looks like its on fire from the oil smoke. Plus I have put 7 qts of Mobile 1 at $4.99 a qts, which brings the cost of the oil change to $150.00, as much as I hate wal mart I can buy my filter and take the car there. Plus the car didn't get a car wash as promised.
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