I recently purchased a 2002 BMW 745LI from this dealer. I must say that I have found Ed to be a decent guy. The sad part is, normally the employees reflect the owner. In this case one would think Ed is the owner and Frank the employee. On to the story... several years back I purchased a Jaguar from Ed (cash deal) at first the car seemed sound and shortly there after things started to go wrong. I reached out to Ed and he was able to get the owner to provide a few hundred dollars of compensation. I had the vehicle repaired, only to have the transmission go. Needless to say I was able to trade out of the car with only about a $1500 loss. That said some years have passed and I was in the market for a BMW as I am an avid BMW guy. Low and behold I found this BMW on line and it was at Bianco. I figured since Ed was a decent guy, I would Bianco another chance. That proved to be a bad move. Without bringing my own mechanic I bought this vehicle and within the first 3 weeks, replaced all 4 tires, front brakes, struts, oil change, radiator flush, etc...over $3000 of work. I reached out to Ed. He said he would see what he could do with the owner. Keep in mind these are repair-maintenance items that any reputable dealer would have performed during pre-sale inspection. By the way the charged me for this pre-sale inspection. None the less Frank the owner has refused to return my calls. I truly feel sorry for Ed that I write this review, but it is all true. Expensive lessons learned.
I Recommend This Dealer:
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