Bill Deluca

Reason for Visit: Service

I recommend this dealer: No

My Review of Bill Deluca:
i brought my jeep liberty in for a suspension check. the service advisor was not knowledgable about the ball joints. jeep called for heat shields and i'm still missing one. he tried to tell me their one piece. they actually are seperate and clip on. he argued with me. the tech agreed with me, but didn't fix the issue. i sent a e-mail to deluca, no response. my next course is calling jeep.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Bill Deluca:
I have had great service experiences at DeLuca Pontiac with my 2005 GTO. Scott in service is great, the mechanics are experienced and the work that they had done on my GTO was done right and covered under warranty. This is the only service department I have ever dealt with where I was truly satisfied.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Bill Deluca:
If leasing check ALL paper work. They will try to slip in smart buys. Will charge for paper work.
I was a loyal customer who has bought 5 cars from them and now I will NEVER go back ! ! !

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