Bill Dodge Auto Group

Bill Dodge Auto Group
2 Saunders Way
Westbrook, Maine 04092
(207) 854-3200

Manufacturers: Service or Auto Body, Used Car Dealer

Most Reviewed Employees
Wright Pearson Wright Pearson
Used Car Manager
Nick Elwell Nick Elwell
GSM
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Free Coffee
Free WiFi
Parts Store
Shuttle Service
Vending Machines


Twenty-Four Month Rating: 4.9/5
93 Reviews
Bill Dodge Auto Group

Overall Score: 5 Star Rating4.9



About Bill Dodge Auto Group
Certified: Bill Dodge Auto Group
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Bill Dodge Auto Group has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


Seaworthy
5/15/2012 5:19:51 PM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Kia Auto Service

My Review of Bill Dodge Auto Group:
As any dealership they sell good car's ( BUT )-((( we will see )) ;; am just your every day guy hoping for good work from Bill Dodge of Westbrook , Maine

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Ray9711
3/24/2012 11:34:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Toni and Robert

My Review of Bill Dodge Auto Group:
The overall experience was extraordinary, they were very fair and appreciative of your business like I have never seen a car sales rep and manager be! They kept on saying they wouldn't lose my business on price and they were right, they kept their promise and I got a great quality car for a price that I was very happy with. From initial test driving to signing the paperwork each employee was there to do the best for me not for them.

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ajtheriault
3/5/2012 2:54:33 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ed & Lou

My Review of Bill Dodge Auto Group:
We had an excellent experience today when we came in to purchase my Escape. Thank you so much for your help and service. The sales staff was very helpful and extremely courteous. I would recommend to anybody looking for a vehicle.

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HeyRae
2/8/2012 5:28:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jake

My Review of Bill Dodge Auto Group:
I had been thinking about a new car for a while, but remained undecided about what I really wanted. I talked with the Sales Manager Jake and explained the features I was hoping to find. He made a couple of suggestions and before I knew it, I was on a test drive and falling in love with my new car. The service was exceptional, never pushy at all. I couldn't be more pleased with the experience.

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geetarpicker
12/15/2011 11:07:15 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Dwan Russell, Chris Marcisso

My Review of Bill Dodge Auto Group:
My entire experience at Bill Dodge PreOwned in Brunswick was outstanding. I had been shopping for a vehicle for several months with little luck. I had a very specific budget and set of needs. Dwan and her manager Jake were able to locate the PERFECT vehicle for me within the dealer's several pre-owned lots to match these needs to a "T".
Dwan went WAY out of her way to make all the details of the sale work for me and my fiancee, including; our financial options, having the vehicle delivered to Brunswick from Westbrook for us to test drive it (entirely accommodating our schedule), the delivery of the vehicle (drove it home the same day), the cleanliness and appearance of the vehicle, and every aspect of the business dealings.
Chris, the finance/business manager, made the finance and paperwork aspect of the sale very pleasant and as stress-free as possible. He even put on another temp tag himself when the original one blew off in high winds.
I will definitely highly recommend this dealer to anyone looking for a used vehicle in superb condition! I couldn't be more pleased!

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Randy Dumont
12/10/2011 12:35:56 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: James Muse

My Review of Bill Dodge Auto Group:
I would describe James Muse as a friendly, straight forward, honest, and very efficient associate! He did a fine job in assisting us with the purchase of our Jeep Liberty. The service shop did a great job with the reconditioning and PDI of the Jeep! We are very satisfied!

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ThoseRossiPeople
12/5/2011 10:56:04 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Heather Sullivan, George & Chris

My Review of Bill Dodge Auto Group:
First of all, I have to state that I have anxiety issues & REALLY can't stand pushy sales people; with that said, my wife & I needed a new vehicle & started the loathsome process of finding not only a vehicle we liked, but one we could afford (we have champagne taste on a beer budget)! Our original plan was to get an SUV & after test driving numerous vehicles, mostly American made products (or so I thought but later found that many "domestic brands" were actually made in Mexico or Canada), then we stopped in Bill Dodge Hyundai to see what they had to offer & test drove a Santa Fe and we were hooked. Up to now, I had only made the mistake of giving one salesperson (at a different dealership) my phone number & was constantly being hounded by him, and was hoping the Bill Dodge salesperson was different.
Heather Sullivan was to be that person & I can honestly say that I was pleasantly surprised. She was knowledgeable, professional, courteous and, most importantly, NOT pushy. She did make all the follow-up calls she was required to make, but did it without being pushy at all. Long story short, after weeks of Heather working hard to find what we were looking for, my wife & I realized that the SUV we really wanted was out of our price range at this time, so we decided to lease an Elantra. I know she had to go to bat for us to get us the price we were looking for (and needed to make it possible) & she hit a home run! She, George & Chris put together an unbelievable deal for us & we are truly grateful. So, once we are done helping our children pay for college, we will seek out Heather specifically to purchase the Santa Fe that we really wanted. Thank you so much!

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garychad
12/2/2011 8:19:57 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Conover

My Review of Bill Dodge Auto Group:
Mr. Conover was very helpful from the very beginning of our visit explaining our options in purchasing a new Kia Sorento He was able to find the right vehicle for us.

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kcinvader
12/1/2011 10:32:57 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: James Parr, George, Chris

My Review of Bill Dodge Auto Group:
I had a great new car sales experience at Bill Dodge. It was very low pressure which for me is always the best. I felt comfortable with the process, the sales force (Jim Parr) and all the staff involved in my purchase. I look forward to a long relationship with Bill Dodge and would recommend this dealership to my family, friends and coworkers.

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CourtneyBerge
11/23/2011 9:51:42 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Heather Sullivan

My Review of Bill Dodge Auto Group:
Heather was friendly and honest. She answered any questions we had. All the staff were very friendly! We will definitely recommend Bill Dodge in the future! We went in debating on what we wanted to do and walked out with a 2012 Hyuandi Santa Fe. We did not feel pressured and enjoyed the shopping experience!

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