Read Reviews Bill Dodge Auto Group

Bill Dodge Auto Group

Bill Dodge Auto Group

2 Saunders Way
Westbrook, Maine 04092


Sales: (207) 854-3200
Service: (207) 854-3200
Parts: (207) 854-3200

Bill Dodge Auto Group
Manufacturer: Used Car Dealer

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.8

24-Month Rating

based on 61 reviews

4.9

4.9 out of 5

128 lifetime reviews

Bill Dodge Auto Group

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Certified: Bill Dodge Auto Group

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Bill Dodge Auto Group has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:30 PM

Sunday: Closed


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 5:30 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: Closed

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Cable TV Parts Store
Customer Lounge Area Shuttle Service
Free Coffee Vending Machines

HeathenX5
5/21/2013 7:38:45 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Josh Andrews
Derek Ricker
Dave Atkinson
and Joe Robinson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

Car shopping had been such a stressful experience for us, pushy salesmen with no knowledge of the vehicles they were selling, and customer service seemed non-existent. We stopped in late on a Friday evening at the Bill Dodge Nissan dealership in Saco, looking for a Murano. What a difference! Everyone there was very friendly and pleasant to work with. They didn't try to put us in a vehicle we didn't want, they were knowledgeable, and customer satisfaction seemed to be their priority. We left there that night with a beautiful 2010 Murano, and with a great experience! Thank you Josh, Derek, Dave, and Joe! You all were wonderful to deal with, and we appreciate all you did for us. We will definitely be returning customers, and will refer all our family and friends.

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Kellylee888
5/17/2013 12:23:59 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matthew Ross
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

Matthew was extremely friendly, patient and knowledgable. I came in unsure of what I wanted and was worried I would have the typical salesmen pitch, but Matthew made us me very comfortable and helped me find my exact fit after allowing me to test drive as many vehicles as I needed. I will absolutely refer Matthew to my friends and family! Thanks for your help.

Kelly Nemet

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kathigme
4/15/2013 6:55:03 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Todd Visser
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

I was intending to buy a used card, but Todd gave me a good deal on a Brand New Kia Soul!! He is awesome and I this will be my 3rd Kia purchased with them!!

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pccallahan
3/30/2013 1:27:09 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tammy
service advisor BMW
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

Went to the BMW new car owners night. Set up to answer questions and learn more about the vehicle. It was a great informal gathering of like minded people who enjoy their ultimate driving cars. The Meat House provided outdoor barbecue of steak, pulled pork and chicken and sides and of so tasty. A raffle with great gifts was done and than we went into the shop to get time with the technicians and get to see our car from a different perspective. Found this informative and we have the Bill Dodge version of Click and Clack! Would definitely come to another event like this.

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Pattyanne
3/4/2013 8:33:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Chris GouletteChris Goulette
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

I am writing to let you know that the experience I had while visiting the Pleasant Street Dealership was amazing! The people in your organization are very well trained and have great attitudes, and it shows in their performance.

We have been buying from Bill Dodge Auto for years and would not even think of going elsewhere. Eventhough I owned an infinity I was able to get it serviced at the Bill Dodge Dealership on Pleasant Street. Carl Leiter, Pete and the others in the Service Department are very good at what they do and I would highly recommend them for servicing your vehicle.

I traded my Infinity for a Kia Sorrento (used), however, it is in very good shape and I enjoy it.

I really cannot say enough about the Bill Dodge Auto Group and the employees who work for them. They make buying a vehicle a good experience!

Thank You for being there for us!!!

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Dragonfly5197
1/19/2013 6:03:51 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Pete Wedgwood
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

Stopped in to check out a Beamer with my husband and worked with Pete Wedgewood. What an amazing salesman, very friendly with a great sense of humor! He got us the price we wanted and we left with a sweet convertible BMW!! Thanks Pete :)

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chicagodankys
1/15/2013 4:06:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob B sales
Brad finance
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

Family has been to dealership for years. enjoyed experience with Bob, found the right vehicle for me. reviewed vehicle in detail upon arrival. the vehicle delivery was delayed due to trucking which was out of our hands. no concerns. thanks.

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labartell
12/21/2012 4:05:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brittany Hale & Chad Caron
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.5

My Review Of Bill Dodge Auto Group:

I was not in the market for a new vehicle until I received a call asking if I would be interested in selling my BMW x3. Your staff offered me a deal I could not refuse and set me up in a lease on a 2013 Buick for by 2006 BMW - not a bad trade! I was amazed at how quickly it all came together. Brittany was great - she called back when she said she would and always followed through. I was very satisfied with the whole experience.

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Noreen Boze
12/14/2012 4:42:52 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Todd Visser/Chad Caron
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

Todd Visser made my experience painless. He made sure I understood every aspect of a new car purchase and was able to answer all my questions. Everyone went out of there way to make the new car purchase exciting and stress free. Thank you Bill Dodge. Noreen Boze

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lkowanic
12/11/2012 8:02:28 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
al Richardson
Jr.
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

Al gave us the utmost service. He worked very hard for us and we have walked (rode) away very satisfied and happy with our purchase. One thing that impressed us was that upon our first visit we couldn't make a deal and he called us anyway a few days later to thank us for our visit and time. This past week we went back and purchased what turned out to be a better fit for us. In our opinion he went above and beyond to serve us. A very sincere fellow!

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