Read Reviews Bill Dodge Auto Group

Bill Dodge Auto Group

Bill Dodge Auto Group

2 Saunders Way
Westbrook, Maine 04092


Sales: (207) 854-3200
Service: (207) 854-3200
Parts: (207) 854-3200

Bill Dodge Auto Group
Manufacturer: Used Car Dealer

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.8

24-Month Rating

based on 61 reviews

4.9

4.9 out of 5

128 lifetime reviews

Bill Dodge Auto Group

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Certified: Bill Dodge Auto Group

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Bill Dodge Auto Group has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

Our Location

Sales/Showroom

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:30 PM

Sunday: Closed


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 5:30 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: Closed

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Cable TV Parts Store
Customer Lounge Area Shuttle Service
Free Coffee Vending Machines

kmoinpapkee
12/10/2012 5:23:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim Craves
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

Just bought a new Sorento and Jim Craves was really patient and honest with me. I started the process last Spring so I was back and forth many times with questions and he never wavered or pressured me to rush my decision. This is exactly the reason I bought from him when I was ready to.

Catherine Papkee

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Astcyr
11/28/2012 7:39:44 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jim craves
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

Amazing service from jim craves. Will def recommend him to my friends and family. He did a great job putting up with my special needs child also

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Mbuda
11/20/2012 7:08:11 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian Oleson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

Brian Oleson made the buying process quick and easy. Bill Dodge gave me top dollar for my trade-in which allowed me to get into a lower payment saving me valuable money. I will always recommend Brian Oleson and Bill Dodge, thanks again for my new Kia Optima!

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Cpht1980
11/19/2012 7:35:38 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian OlesonBrian Oleson
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

Dealership is the best...brian oleson is great...my family has bought at least 10 plus vehicles from bill dodge..great great i tell everyone bill dodge and brian if you want a great experience

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jdbrangwynne
11/12/2012 7:07:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brittney Hale
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

Brittney was very helpful and friendly. She answered all of my questions and found me exactly the vehicle I was looking for. Brittney found me a vehicle in my price range that also had all of the options that I wanted. I would strongly recommend Bill Dodge Auto Group due to the way that they treat their customers.

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MatthewBrady
10/27/2012 4:16:58 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Damien SiegDamien Sieg
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

I was looking for a Mini Cooper S and Brian Oleson went above and beyond to help me get into the car of my choice. I went out of my way by driving two hours just to do business with this dealership based on my phone conversations with Brian and his willingness to help me find the right Mini Cooper. The dealership gave me a great value trade on my current car and worked to help me find a fair rate. They worked to get me in and out on the road quickly and efficiently while ensuring quality of service. The Mini Cooper S was delivered with an exceptional detail job and looked super. I could not be more pleased with my experience and will recommend Bill Dodge Auto Group to my friends and family.

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TedPerrin
10/23/2012 9:54:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter Thibeault
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    N/A
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

I really liked that the dealership didn't try to pressure me. I first went in there months ago, and they only called me when the end of model year rebates were about to expire. I didn't make it in then, but they still found greater discounts than I was expecting. They also negotiated with me on my trade-in. When a specific accessory I wanted wasn't available on the lot, they found a Sorento for me the next business day. I love my new Kia.

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sjbaker54
10/18/2012 7:43:15 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Marrisa Clark
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

I was looking for a new car all day. Marrisa was great. So helpful and patience, with all my questions. I would give her a 12 if that was possible. I have been to that dealership before, this was a better experience. Would recommend Marrisa to many of my friends. Debra was also a great help. This was a very good experence.

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LynnMDunphe
9/10/2012 8:25:52 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian OlesonBrian Oleson
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

Brian was excellent to work with. He was very pleasant and did not pressure me in any way. I did not know what I was looking for when I started this process. He was very helpful in pointing out different cars and very patient with me. I am now leasing a 2012 Kia Optima and love it. Thank you so much for all your help.

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michele.cecere.104
9/9/2012 11:04:19 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Thaddeus Greene
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Bill Dodge Auto Group:

Thaddeus worked with me to find the right car for me within my budget. He just knew what was perfect for me and what I would like. I love my car and I enjoyed working with Thaddeus. I would definitely recommend him to anyone who is in the market for buying a car.

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