Bill Dube

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Bill Dube:
I came across this dealership on Dover Point road in Dover NH. I purchased a vehicle from them the same day. The dealership employees were honest and professional. I found they gave me more for my trade than any other car place I visited earlier.

The financing was a snap. Low rate and payment exceeded my expectations. Roy the finance person beat my rate from my bank and saved me a lot in payments. Everyone was knowledgable and for once my sales person Michael Martin really provided me with all the information that I needed not what he wanted to give me.


A+++++++++++++++++++++++++++++++++++

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Reason for Visit: Service

I recommend this dealer: No

My Review of Bill Dube:
I noticed the review previously written. I too saw that same vehicle with the sign. (driving over the bridge into Dover). I laughed when I saw it because I would NEVER do busines with them again. I bought two vehicles from them . I paid for service work that was never done. My father is a mechanic and came to visit my family from out of state. I told him I was having problems. I paid for tire rotations - they were never done. In addition, obviously not all was completed in my big 60,000 mils service on my older car - even though, again I paid for it.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Bill Dube:
Driving down the highway one day I saw someone with a sign on their vehicle stating, "I will never buy another car from Bill Dube." I thought perhaps this ONE person had a bad experience (very bad considering they had a customized magnetic sign made). So, when my driver's side power window stopped working, I decided to give Bill Dube Toyota an opportunity to service my vehicle.....BIG MISTAKE. They overcharged me by $65 from what I was quoted. I told them, "I would rather buy a brand new vehicle than pay this bill (knowing that I would have the bill rolled into the new car loan) , it that possible?" No one took me seriously. I showed an interest in buying my loaner car, yet no one would give me a price. As I was was reading the comments on the invoice the service rep, Bill, ripped the document out of my hands stating that I wasn't allowed to read the comments but then he proceed to read it to me. I'd like to see him do that to a man!!! These people are the epitome of the slimmy, good 'ol boy, car dealership. The next business day I called to notify them of my experience. The next call I received was from a sales rep trying to sell me a car (a little too late). I have yet to receive a call from a Service rep to discuss the amount I was overcharged. Before I left I told them, "This is my first experience with this dealership and it will be my last." Bill replied, "I don't want to hear that." Well sorry Bill, you'll never see me again or anyone else I can save from being ripped-off and humiliated.

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