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Bill Jacobs Chevrolet Cadillac

2001 W. Jefferson St., Joliet, Illinois 60435
Sales: (866) 301-2106

Makes: Cadillac|Chevrolet|Service Center
 
Excellent
97% Recommend

Overall Rating 4.8

191 Lifetime Reviews

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Bill Jacobs Chevrolet Cadillac
191 Lifetime Reviews

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Bill Jacobs Chevrolet Cadillac Info
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191 Dealership Reviews
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Reason For Visit
Service

"service experience"

We encountered many issues with the HHR, but Jorge did everything within his power to ensure that every issue was addressed. As a former "car guy," I know what it takes to run a successful dealership & service dept., and if I was back in the business, I would do everything in my power to poach Jorge from Bill Jacobs and actually run my service dept. he's that good!

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Employees dealt with

Jorge Carranza
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Reason For Visit
Service

"Service "

Jorge Carranza has been great to work with in taking care of the recalls on my car and also checking on the car in general for me!!! He is very friendly and courteous! A+

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Jorge Carranza
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Reason For Visit
Service

"Awesome"

Jorge do the awesome job to set up an appointment and on time to service my car. I will always go there for the service.

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Employees dealt with

Jorge Carranza
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Reason For Visit
Service

"Happy customer."

You can't find better service for your Cadillac than Bill Jacobs in Joliet. When it is time for a new Cadillac, I won't look anywhere but Bill Jacobs.

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service department
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Reason For Visit
Sales (Used)

"Lil Joe is the best!"

Just purchased my 2012 Mazda 3 i touring from Joe. I was discouraged after going to another dealership who I will not name. Lil Joe has taken care of my family before. I am a third generation buyer from him. He went above and beyond to make sure I was satisfied and that I got the car I wanted. He is the best and I can't thank him enough for working so hard to get me my car. Big Joe in my book you are wonderful!

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Employees dealt with

Lil Joe
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Reason For Visit
Sales (New)

"Hello! So, I wanted to share my car buying experience. ..."

Hello! So, I wanted to share my car buying experience. To make a long story short...my G6 blew up and I needed to buy a new car. After 3 dealerships and ump-teen salesmen...I found my way to Bill Jacobs. I was introduced to Raul and we sat down and talked. After explaining my situation, he seemed very optimistic that he could help me. After a few minutes, we had decided on the new 2014 Chevy Cruz. Waiting on all the financing, I was a little worried that I would get the interest rate that I wanted. I was then introduced to Scott. Scott said that he was trying to work a deal with different lenders. I finally get financed at the rate that I wanted. =) Raul is and was the nicest, most intriguing salesmen that I have ever met. He walked me through the steps that I needed to know and Scott was even helpful with explaining how the numbers all came together. I was truly satisfied with how Raul went above and beyond with trying to get me into my new car. He even offered to come and pick me up...when I didn't have a ride. All in all, I had a great experience buying my car at Bill Jacobs. I will most certainly recommend to my family and friends - the outstanding service I received from Raul. Thanks again...and I love my new car!!! Stacy Gayhart

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Employees dealt with

RAUL ROSARIO AND SCOTT
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Reason For Visit
Sales (Used)

"I recently when to bill jacobs looking to buy a used..."

I recently when to bill jacobs looking to buy a used truck and I did exactly that. thanks to great help from Ryan over at the Chevy dealer I purchased my new truck. He worked with me in trying to find the truck I needed and after searching for about an hour he located one down the street at the other bill jacobs building. All together he worked with us for about 10 hours possibly passing up other car sales just to help a guy out which showed extremely amazing customer support. Therefor if you are in the market for a new or used car go to bill jacobs and be sure to ask for Ryan C. He's one xxx of a person and cares about the customer. I must also mention the the work and effort put on by the sales manager at The kia/subura dealership , Josh Casey worked great with me and got me financed even though I didn't believe it was possible, he did great work and fought hard to get me a loan thati could work with . Both of these guys care about you and your family and I'm pretty sure the next time I buy a car it will be from them. Thanks

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Ryan C.
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Reason For Visit
Sales (Used)

"Lil Joe's the man to see ! I bought a 2006 cobalt..."

Lil Joe's the man to see ! I bought a 2006 cobalt from him back in 2007. He got me in the price range I wanted. Great guy! Today 2/01/14 I drove that same cobalt in, not to trade in , but to buy a 2003 Chevy Tahoe . Again Lil Joe worked his magic and got me a great deal. He even gave me two tickets to the Auto Show! Anyone who needs a vehicle , do yourself a favor, see Lil Joe.

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Reason For Visit
Sales (Used)

"Joe, "with a mustache" was excellent to deal..."

Joe, "with a mustache" was excellent to deal with throughout the visit. He was professional and very helpful. He was direct and willing to do what we needed. I appreciated his salesmanship and I would choose to deal with him again.

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Employees dealt with

Joe "With a Mustache"
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Reason For Visit
Sales (New)

"bill jacobs was a very nice place to buy my new..."

bill jacobs was a very nice place to buy my new car...james wollf was the best salesman thati ever dealt with on purchasing a new car.

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