My Review Of Bill Kolb Jr. Subaru:
My wife and I just moved out of Manhattan and had to buy our first car since 10 years ago. We were recommended to see Howard at Bill Kolb Subaru and were immediately glad we came. The entire facility is clean, calm, warm and welcoming and Howard made us feel right at home.
The entire purchasing experience was very smooth and informative. We did a lot of research about the cars before coming to the dealership, but Howard made sure we knew everything about Subaru and the car that we bought. He went to great lengths to ensure that we didn't just make a purchase, but that we got exactly what we needed for our daily lives.
Even more he showed us the service department which is huge, clean and has an excellent, sound-proof waiting area for you while your car is being worked on. The entire facility is very relaxing, and every employee whom we even just passed in the hall was pleasant and welcoming.
Then, as Howard himself noted, after purchasing the car our "relationship does not end here", as he gave us a courtesy call the next day and a week later, just to see how the car was and if we had any questions. He was very helpful all throughout in getting us accustomed to the new vehicle so that we could use it to its fullest.
Further, the whole dealership is supportive. Financing went very smoothly, parts department was very helpful, and the manager called me a week later also to see how our experience was - which I noted was great.
I would certainly recommend Howard and Bill Kolb Subaru to any car buyer.
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Bill Kolb Jr. SubaruAdded:
11/13/2013 6:36:07 PM
Welcome to the commuting world outside of Manhattan! Subaru was an outstanding choice!
We are delighted and humbly grateful you choose our dealership to fulfill your vehicle needs.
I thank you for your kind email regarding our dealership, our employees and especially Howard.
I commit to you we will all do our best to satisfy you both during and after the sale. We are always here for you.