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Bill Penney Toyota

4.8

619 Lifetime Reviews

4808 University Dr NW, Huntsville, Alabama 35816
Closed 9:00 AM - 7:30 PM Hours
Call (256) 837-1111

Top Reviewed Employees

Zack Penney, GM, Bill Penney Toyota

Zack Penney

GM
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Hunter  Johnson, Sales Director, Bill Penney Toyota

Hunter Johnson

Sales Director
4.6
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Cindy Huet, Human Resource Director/Customer Service, Bill Penney Toyota

Cindy Huet

Human Resource Director/Customer Service
4.6
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

April 18, 2017

"Awesome dealer "

- MrsTravis

Pete Cossaboon is a awesome 👌. Pete took his time and explain the details of buying a car now and how I can benefit from having a new car. Love you Pete.

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April 16, 2017

"Put me in the perfect truck"

- ChrisGLE

These guys are amazing. My salesman, Jon, is a consummate professional, and works harder than anyone I've ever seen on a dealership floor. The General Manager, Hunter, is the only dealership GM I've ever seen who sits down with customers and sincerely cares. The service department held onto my truck, at great expense to them, in order to work through a manufacturing defect with some after-market add-ons to my Tacoma. Such dedication is unheard of. After purchasing cars through the U.S. for the past 30 years, I finally found a dealership that treats customers as friends.

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April 04, 2017

"Responsive, respectful, and a really good deal!"

- HuebyDad

From the moment we walked into the dealership, we were met with helpful individuals (Deon Wiggins and Jose Vidrios) who were willing to (1) answer all of our questions, (2) allow for "real life" test drives, and (3) be open, attentive, and respectful of our negotiation position. While I am not a big fan of the negotiation process (and is one of the reasons it was 12 years between new cars), we never felt pressured, and Bill Penney Toyota was truly interested in earning our business. Simply put, they offered us a deal that we couldn't pass up. While it did take a little longer than expected to complete the deal, we understood it takes time to get the car cleaned up and the paperwork set for our signatures. There have been a couple requests we made to Jose to get the car "just right;" he was able to accommodate us for both of these in what we felt was "above and beyond" the call of duty.

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Laptop Computers
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines