I have been leasing cars every 2.5-3 years with this dealership since 2005, and they have always accommodated my needs for what I expect in my cars and what I am willing to pay. There is no dog and pony show as far as the silly negotiating games many dealerships play. They seem to truly understand that an honest process and good customer relations guarantees repeat business. The process is fast and easy since I am an established customer--They call me when I can trade up and I go in and pretty much swap keys! Murphy Santana is my go to for all of my cars--call and ask for him! The service people have gone above and beyond to make sure I am happy with my Nissan, and actually so has Nissan Motor Company in general. I good investment in my opinion, and a great dealership to invest in as well!