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Bill Utter Ford

Denton, TX

4.9
3,969 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families. In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning. What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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4901 S Interstate 35 E

Denton, TX

76210

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Showing 3,969 reviews

September 12, 2023

Great service. Kept me informed. Definitely going back for continuing service or repair. Tires are cheaper than Discount. More

by JOINERGC
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Yes
Employees Worked With
Justin
Sep 13, 2023 -

Bill Utter Ford responded

We're glad to know you had a great experience with our service team at Bill Utter Ford. We look forward to seeing you again down the road!

September 10, 2023

Everyone I dealt with was friendly and courteous. They answered all my questions. The service was above anything I expected and faster than the original time I was quoted. I can't thank you enough fo More

by papashome21
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Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Bill Utter Ford responded

We're so glad to know that our team at Bill Utter Ford exceeded your expectations with their friendly and efficient service. Your kind words are greatly appreciated, thank you for choosing us!

August 28, 2023

Great Dealership. I have purchased several new and used vehicles from them and they have always given me a good deal. I get all my service done by them and have never More

by james.simmons60
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Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Bill Utter Ford responded

James, we're delighted to know you've had positive experiences with both purchases and services at Bill Utter Ford. We appreciate your loyalty and look forward to serving you in the future!

August 26, 2023

I bought my truck their. Any problem they fixed in very timely manner. Good people working their. More

by danielalligood.da
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Yes
Employees Worked With
JOEY DESURNE
Aug 28, 2023 -

Bill Utter Ford responded

We are so glad to hear that our team has taken excellent care of you and your truck, Daniel. Thank you for choosing Bill Utter Ford. It is our pleasure to assist you with all of your automotive needs!

August 26, 2023

Bill Utter Ford has great customer services and due to great staff, Greg Hall all the way down to cashier. First rate dealership. More

by bspmatco5@yahoo.com
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Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Bill Utter Ford responded

We're delighted to know you had a first-rate experience with our team at Bill Utter Ford, especially Greg! Thanks for your kind words about our customer service. We appreciate it!

August 24, 2023

Very good customer service and knowledgeable mechanics. Came to my residence and did a good job. More

by borzek
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Yes
Employees Worked With
Forgot his name
Aug 25, 2023 -

Bill Utter Ford responded

It was our pleasure to assist you! Thank you for choosing Bill Utter Ford and for sharing your positive feedback. We hope to work with you again down the road!

August 24, 2023

The service was great and the customer service was excellent. Would recommend Bill Utter Ford. More

by daveshoemk
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Bill Utter Ford responded

Customer service is our top priority so it's wonderful to receive this feedback! Thanks for recommending Bill Utter Ford!

August 22, 2023

I took my truck in to add a trailer brake controller. The service was excellent! Fixed me up with a loaner and had my vehicle ready by noon. Very good experience. More

by tbaggett57
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Yes
Employees Worked With
Ivan Barrios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claire Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Bill Utter Ford responded

We're glad to know you had a great experience with our service department at Bill Utter Ford! We always aim for efficiency and top-notch customer care. Thanks for the review, we appreciate it!

August 21, 2023

We have absolutely LOVED our experience with Bill Utter. From the Collision center who put my safety above a fat insurance check, to our wonderful salesman Cory, to our finance manager Ed.. all of the emplo More

by BoyMom2
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Miff Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcie Fortner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Lynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Bill Utter Ford responded

We're overjoyed to know you had such a positive experience with our team at Bill Utter Ford! It's great that Cory and Ed, along with the rest of our staff, made your car-buying process enjoyable. We look forward to seeing you again this week for another purchase. Thanks for spreading the word about us!

August 19, 2023

My service advisor got me in and out fast without an appointment even. Great service!!!! Very grateful!!! More

by Darin.hatch
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Recommend Dealer
Yes
Employees Worked With
Kason edwards
Aug 21, 2023 -

Bill Utter Ford responded

We're glad to know you had a quick and efficient service experience at Bill Utter Ford! Our team is always here to provide great service. Thanks for the review, we appreciate it!

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